At a Glance
- Tasks: Administer rehabilitation services and ensure compliance with policies while meeting stakeholder needs.
- Company: Join QBE, a leader in impactful care operations with a supportive culture.
- Benefits: Enjoy 30 days holiday, flexible working, and private medical insurance for you and your family.
- Other info: Flexible hours, remote work options, and excellent career growth opportunities await you.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Healthcare experience and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
The purpose of this role is to effectively administer rehabilitation services, ensuring compliance with QBE policies and procedures while meeting the requirements of both internal and external stakeholders.
Your new role:
- Reporting to the Rehab Manager, you will provide effective administration of European Operations rehabilitation services, ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders.
Responsibilities:
- Contribute to the preparation and implementation of Rehabilitation team plans to ensure operational considerations are included.
- Determine own work priorities and activities in line with agreed plans to achieve personal and team objectives.
- Adhere to all relevant internal policies, procedures, and Clinical Governance processes for a compliant rehabilitation service.
- Maintain accurate data collection on the Claims Center to provide evidence of costs and savings.
- Manage the audit plan for suppliers and partners, providing accurate information to the Rehabilitation Manager.
- Assist in delivering rehabilitation services to maximise customer satisfaction.
- Work with internal stakeholders to build and maintain relationships supporting profitable business acquisition and retention.
- Liaise with Underwriters and Risk Managers to identify service requirements for QBE policyholders.
- Meet with policyholders and attend stakeholder meetings to promote, embed, and review QBE rehabilitation services.
About You:
- Previous Healthcare experience.
- Recognised Clinical qualification; HCPC registered Psychologist is preferred.
- Excellent written and verbal communication skills.
- Ability to produce detailed reports at various levels.
- Confident MS Office user (Word, Excel, Access, PowerPoint).
Preferred Knowledge:
- MI creation techniques and software; creation of reports.
- Auditing.
Benefits:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working – part‑time, job share, or compressed hours.
- Pension – automatic enrolment with 10% employer contribution.
- Private medical insurance for you and your family.
- Family friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation or family status.
- Short‑term remote work abroad – up to 20 days per year.
- Sustainable investing – pension strategy supports net‑zero goals.
- Cycle‑to‑Work – benefit from exercise while commuting greener.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Hybrid Rehabilitation Consultant - Impactful Care Ops in London employer: QBE European Operations plc.
QBE is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible hybrid working model in vibrant locations like London, Chelmsford, or Leeds. With generous benefits such as 30 days of holiday, private medical insurance, and family-friendly policies, QBE fosters a supportive work culture that values diversity and sustainability, making it an ideal place for those seeking meaningful and impactful careers in rehabilitation services.
Contact Details:
QBE European Operations plc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Rehabilitation Consultant - Impactful Care Ops in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
✨Tip Number 2
Prepare for those interviews by researching QBE's rehabilitation services and their impact. Show us that you understand their mission and how you can contribute to their goals. Confidence is key!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers and get comfortable discussing your experience. The more you practice, the more natural it will feel when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hybrid Rehabilitation Consultant - Impactful Care Ops in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Hybrid Rehabilitation Consultant role. Highlight your relevant healthcare experience and how it aligns with the responsibilities mentioned in the job description. We want to see how you can contribute to our team!
Show Off Your Communication Skills:Since excellent written and verbal communication skills are key for this role, ensure your application reflects that. Use clear, concise language and structure your documents well. We love a good presentation!
Be Specific About Your Experience:When detailing your previous roles, focus on specific achievements and experiences that relate to rehabilitation services. Mention any relevant clinical qualifications and how they’ve prepared you for this position. We’re keen to know what makes you stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at QBE European Operations plc.
✨Know Your Stuff
Make sure you’re familiar with QBE's policies and procedures, especially those related to rehabilitation services. Brush up on your healthcare knowledge and be ready to discuss how your experience aligns with their operational needs.
✨Showcase Your Communication Skills
Since excellent written and verbal communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve produced detailed reports or liaised with stakeholders.
✨Demonstrate Your Data Savvy
Be prepared to talk about your experience with data collection and reporting. Highlight any specific software or techniques you’ve used, especially if they relate to MI creation or auditing, as these are important for the role.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Discuss how you’ve successfully maintained relationships with internal stakeholders in the past, and express your enthusiasm for contributing to customer satisfaction.
