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For Companies At a Glance
- Tasks: Drive meaningful change in finance through analysis, project management, and stakeholder engagement.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: Enjoy 30 days holiday, flexible working, and a generous pension plan.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Finance knowledge or experience in change management; strong communication and problem-solving skills.
- Other info: Great opportunities for professional growth and a supportive team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, or Leeds
Type: Permanent, full time
Happy to talk flexible working
The Opportunity
QBE Europe is recruiting for a Transformation and Excellence Manager to join the FAL (Finance, Actuarial and Legal) Data and Change team. The role can be based in our London or Leeds office. The Transformation and Excellence Manager plays a crucial role in executing and supporting change across the FAL division. We are seeking a profile that is an all-rounded Finance professional. Whether coming from a Finance background (e.g. qualified accountant) or a traditional change role with strong Finance knowledge (e.g. change consultant, business analyst, process excellence, or project manager), this individual brings a flexible mindset and a desire to grow and specialise. This role focuses on delivering meaningful change, supporting both continuous improvement and strategic initiatives. It offers the opportunity to develop a broad skillset while contributing to the division’s strategic goals.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role
- Discovery and analysis: conduct discovery sessions to understand current processes, challenges and opportunities; gather and document business requirements and pain points through stakeholder engagement and data analysis
- Impact assessment and problem solving: analyse and identify root causes of business issues; assess the impact of proposed changes on processes and systems; guide thinking to ensure that problems and objectives are well understood and defined
- Business requirements: work with stakeholders to develop clear requirements, translating between Finance and wider business functions where required
- Project management: build and manage project plans, coordinating tasks and resources to ensure timely delivery; track progress and adjust plans as needed to meet objectives
- Stakeholder engagement: build strong relationships with stakeholders across the business; ensure alignment and buy-in for change initiatives through clear communication and collaboration
- Change management: implement and manage change processes to ensure smooth transitions; minimise disruption and support adoption of new ways of working
- Reporting and documentation: maintain accurate and comprehensive documentation of process taxonomy and change activities
- Continuous improvement: support small-scale change initiatives that drive continuous improvement; contribute to building a culture of improvement within FAL
- Functional expertise: understand the processes, data flows and systems that Finance function operates in; develop the end-to-end view to effectively contribute to the Finance modernisation and continuous improvement initiatives
About you
The role suits someone who enjoys solving problems, making things better, and helping teams work smarter. The individuals are curious and analytical, organised and focused on getting things done, adaptable and open to learning. You’re organised and focused on getting things done. You know how to build a project plan, keep things on track, and make sure everyone knows what they need to do. You’re also a great communicator who listens well and builds strong relationships with stakeholders. You’re adaptable and open to learning. You want to develop your own expertise and focus on your professional growth, as well as lead and coach others.
Insurance experience preferred
Experience of line management and coaching
Finance end-to-end process knowledge preferred
Ability to work cross-functionally and communicate effectively with technical and non-technical teams
Experience working in a change environment leading or supporting change initiatives
Able to identify problems, analyse data, and measure the impact of changes on processes and systems
Confident working with stakeholders at all levels, building strong relationships and ensuring clear communication
Hands-on experience with change management and continuous improvement, supporting teams through transitions and new ways of working
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
To learn more about our achievements, click here
Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Skills: Business Transformation, Client Counseling, Commercial Acumen, Communication, Critical Thinking, Financial Products, Intentional collaboration, Managing performance, Performance Management (PM), Project Delivery, Risk Management, Sound Judgment, Stakeholder Management, Succession Planning, Waterfall Model
How to Apply: To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Transformation and Excellence Manager employer: QBE Europe
Contact Detail:
QBE Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation and Excellence Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at QBE. A friendly chat can open doors and give you insider info on the company culture and what they really value.
✨Tip Number 2
Prepare for interviews by practising common questions related to transformation and excellence. Think about how your past experiences align with the role and be ready to share specific examples that showcase your problem-solving skills.
✨Tip Number 3
Show your passion for continuous improvement! During interviews, highlight any initiatives you've led or been part of that drove change. This will demonstrate your commitment to making things better, which is key for this role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Transformation and Excellence Manager role.
We think you need these skills to ace Transformation and Excellence Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transformation and Excellence Manager role. Highlight your relevant experience in finance, change management, and project delivery. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Be sure to mention any specific projects or achievements that demonstrate your capabilities.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your problem-solving abilities. Share examples of how you've tackled challenges in previous roles, especially those related to finance or change initiatives. We love seeing how you think on your feet!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to join the QBE team!
How to prepare for a job interview at QBE Europe
✨Know Your Stuff
Make sure you brush up on your finance knowledge and understand the key processes within the Finance function. Familiarise yourself with common challenges and opportunities in the industry, as well as QBE's specific goals and values.
✨Showcase Your Change Management Skills
Prepare examples of how you've successfully led or supported change initiatives in the past. Be ready to discuss your approach to problem-solving and how you’ve engaged stakeholders to ensure smooth transitions.
✨Build Strong Relationships
Demonstrate your ability to communicate effectively with both technical and non-technical teams. Think of ways to illustrate how you've built rapport with stakeholders in previous roles, as this is crucial for the Transformation and Excellence Manager position.
✨Be Adaptable and Open to Learning
Highlight your willingness to grow and develop your skills. Share instances where you've adapted to new challenges or learned from experiences, showing that you're not just a fit for the role but also eager to contribute to continuous improvement.
