At a Glance
- Tasks: Investigate and resolve complex solicitors professional indemnity claims while mentoring junior team members.
- Company: Join QBE, a global insurer with a commitment to innovation and consistency.
- Benefits: Enjoy 30 days holiday, flexible working, and private medical insurance for you and your family.
- Other info: Flexible working options and a supportive environment for personal and professional growth.
- Why this job: Make a real impact in the insurance industry while developing your skills and career.
- Qualifications: Experience in handling professional indemnity claims and strong communication skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
Location: London / Hybrid.
Job Type: Full time, Employee.
About QBE
QBE is an international insurer with more than 13,000 people working across 26 countries. We strive to become the most consistent and innovative risk partner.
Responsibilities
- Investigate, manage and resolve complex and high-value solicitors professional indemnity claims from start to finish.
- Mentor junior claims adjusters and interns, helping them grow technical skills.
- Support the claims strategy to enable delivery of overall business targets.
- Identify and investigate coverage issues to ensure the company’s liability aligns with contractual commitments.
- Identify subrogation, contribution and other recovery issues and pursue them where appropriate.
- Manage disputed claims and other material claims issues to resolve and settle claims on an economic basis.
- Develop relationships with internal stakeholders and external customers to support the claims function.
- Manage external legal providers, analyse coverage and defence reports, and challenge advice to inform claims strategy decisions.
Qualifications
- Experience handling professional indemnity solicitors claims at an insurance company, adjuster, broker or law firm.
- Excellent organisational, investigative, analytical and negotiation skills.
- Strong communication skills, including experience presenting.
- Enthusiasm for change and continued development.
- Ability to mentor and build strong relationships with internal and external stakeholders.
- Professionalism and understanding of regulatory and statutory standards and requirements.
- IT skills, including experience with MS Office and London Market claims systems.
- Right to work in the UK is required; sponsorship may be considered at discretion.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working opportunities, including part‑time, job share and compressed hours.
- Pension plan with 10% employer contribution.
- Private medical insurance for you and all family members.
- Family‑friendly policies: 26 weeks leave at full pay regardless of gender identity, sexual orientation or parenthood.
- Short‑term remote work abroad: up to 20 days per year in certain locations.
- Sustainable investing aligned with net‑zero goals.
- Cycle‑to‑Work scheme with up to £5,000 value for bike accessories.
Equal Employment Opportunity: QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction it operates.
Senior Claims Adjuster - Solicitors Professional Indemnity employer: QBE Europe
QBE is an exceptional employer, offering a dynamic work environment in London with hybrid working options that promote flexibility and work-life balance. Employees benefit from generous holiday allowances, comprehensive health insurance, and robust professional development opportunities, including mentorship roles for junior staff. With a commitment to sustainability and family-friendly policies, QBE fosters a supportive culture that empowers its workforce to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Adjuster - Solicitors Professional Indemnity
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like QBE Europe). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like QBE Europe. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Claims Adjuster - Solicitors Professional Indemnity
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at QBE Europe.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at QBE Europe. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at QBE Europe
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at QBE Europe to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at QBE Europe, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding QBE Europe's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.