Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage complex claims and provide technical guidance to the team.
- Company: Join QBE Europe, a leader in the insurance industry with a supportive culture.
- Benefits: 30 days holiday, flexible working, private medical insurance, and family-friendly policies.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: Experience in handling EL/PL and Motor claims, strong communication skills.
- Other info: Hybrid working options and commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Senior Claims Adjuster to join our Core Claims team in Leeds. This pivotal role is responsible for managing both Motor and Casualty complex claims (ranging from a value of £100k‑£500k), providing technical guidance to colleagues, and supporting the delivery of our claims strategy. The ideal candidate will bring a strong analytical mindset, excellent communication skills, and a proactive approach to resolving claims efficiently and economically. If you thrive in a collaborative environment and are passionate about delivering exceptional service, we’d love to hear from you.
Primary Details
- Time Type: Full time
- Worker Type: Employee
- Location: Leeds / Hybrid
Your new role
- Act as a referral point and provide technical mentoring to Claims Adjusters and Technicians.
- Support the Assistant Claims Manager and Team Leaders in delivering the Claims strategy.
- Deliver bespoke training and guidance to the Claims team.
- Investigate and resolve complex and specialist claims to ensure high‑quality service and minimal leakage.
- Manage estimates, billings, and discrepancies with clients and brokers.
- Identify and address coverage, subrogation, contribution, and recovery issues.
- Handle disputed and material claims to achieve economic resolution.
- Oversee claims managed by panel solicitors to drive timely resolution.
- Maintain accurate reserves and ensure timely updates to internal systems.
- Support stakeholder relationships and contribute to management reporting and portfolio monitoring.
About You
- Proven experience handling EL/PL and Motor claims, up to £500K in value.
- Strong understanding of compliance, regulatory, and statutory frameworks.
- Excellent investigative and negotiation skills with a solution‑focused mindset.
- Clear and confident communicator, able to adapt style to suit different audiences.
- Skilled at building positive relationships and collaborating across teams.
- Comfortable presenting insights and contributing to a culture of continuous improvement.
Why QBE?
At QBE, we give you the opportunity to make a real contribution. With hybrid working arrangements, excellent benefits, and a supportive environment, we are committed to helping you succeed and grow.
QBE Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working – balancing work and life is important, with part‑time, job share and compressed hours options.
- Pension – automatically enrolled with 10% employer contribution.
- Private medical insurance – fully comprehensive cover for you and your family.
- Family friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short‑term remote work abroad – up to 20 days per year from selected locations.
- Sustainable investing – we invest more in green businesses, supporting our net‑zero goal.
- Cycle‑to‑Work – benefit up to £5,000 for transport alternatives.
Awards
- AXCO Global Insurance Awards 2024 – Network Management of the Year
- Insurance Business UK 5‑Star Cyber Awards 2024 – QBE rated as a 5‑Star Cyber Insurer
- UK IT Industry Awards 2023 – Green Technology Innovation of the Year
- Working Dads Employer Awards 2023 – Parental Policies Award
- Insurance Post British Insurance Awards 2023 – QBE rated as a 5‑Star Employee Inclusion of Diversity
We are committed to building a diverse workforce and partnering with organisations such as Stonewall and Working Families. Learn more on our Careers page.
We promote an accessible workplace for all. If you require accommodations, please let your Talent Acquisition contact know.
Senior Claims Adjuster employer: QBE Europe
Contact Detail:
QBE Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Adjuster
✨Tip Number 1
Network like a pro! Reach out to current or former employees at QBE through LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can discuss complex claims confidently, as this role demands a strong analytical mindset.
✨Tip Number 3
Show off your communication skills! Practice explaining your past experiences in a clear and engaging way. Remember, they want someone who can adapt their style to different audiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the QBE team.
We think you need these skills to ace Senior Claims Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your experience with EL/PL and Motor claims, and don’t forget to showcase your analytical skills and communication prowess. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about claims adjusting and how your proactive approach can benefit our Core Claims team. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your problem-solving skills and ability to manage complex claims. Numbers speak volumes, so if you’ve saved costs or improved processes, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s straightforward and ensures your application lands in the right hands. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at QBE Europe
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of EL/PL and Motor claims, especially those valued between £100k and £500k. Be ready to discuss specific cases you've handled, focusing on your analytical approach and how you resolved complex issues.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly and confidently. Think about how you can adapt your style to different audiences, whether you're talking to colleagues or clients, and be prepared to demonstrate this during the interview.
✨Prepare for Technical Questions
Expect questions that test your understanding of compliance, regulatory frameworks, and claims strategies. Review key concepts and be ready to explain how you've applied them in your previous roles, showcasing your proactive approach to resolving claims efficiently.
✨Highlight Your Teamwork Experience
This position is all about collaboration, so come prepared with examples of how you've worked effectively within a team. Discuss any mentoring or training you've provided to others, as well as how you've contributed to a culture of continuous improvement in your past roles.