At a Glance
- Tasks: Support multinational insurance programmes from quote to policy servicing in a collaborative team.
- Company: Join QBE, a global insurer with a focus on resilience and inclusion.
- Benefits: 30 days holiday, flexible working, private medical insurance, and family-friendly policies.
- Other info: Enjoy a supportive culture with excellent career development opportunities.
- Why this job: Make a real impact in a dynamic role while working with international clients.
- Qualifications: Experience in multinational insurance and strong communication skills required.
The predicted salary is between 36000 - 60000 € per year.
About QBE
At QBE, we get to the heart of what matters for our customers. We work with a human touch and are an international insurer with more than 13,000 people across 26 countries.
Job Overview
The role of a Multinational Service Specialist is a full‑time, permanent position based in our Chelmsford office. You will support the delivery of complex and compliant multinational insurance programmes throughout their full lifecycle – from quote and bind to policy servicing and cash‑flow management. You will work closely with Producing Office Underwriters and internal teams such as Credit Control, Claims, Compliance, and our Global Network, as well as local offices, brokers and clients.
Applicants must have the right to work in the UK; visa sponsorship is not available for this role.
Main Responsibilities
- Support the implementation and servicing of multinational programmes in line with business plans.
- Collaborate with underwriters and internal teams to ensure seamless programme delivery.
- Prepare and manage documentation for new and renewal cases, mid‑term changes, and local underwriting input.
- Advise underwriters on local servicing costs, taxes, tariffs and retentions to support accurate pricing.
- Issue clear instructions to servicing offices and manage policy schedules and reinsurance slips.
- Monitor payments and collections to maintain a healthy cash position.
- Use appropriate tools to calculate and allocate taxes across premium distributions.
- Track and analyse programme performance, escalating issues as needed.
- Maintain data quality across systems and ensure compliance with service standards.
- Contribute to continuous improvement initiatives and support audits and peer reviews.
- Act as a buddy to less experienced colleagues, sharing knowledge and best practice.
Skills and Experience
- Experience in servicing multinational insurance programmes within general insurance.
- Good understanding of territorial insurance regulations and best practice methodologies.
- Excellent communication skills – confident, clear, and collaborative.
- Organised approach with the ability to manage multiple tasks and priorities.
- Analytical thinking and attention to detail, with a proactive mindset.
- Comfortable using MS Office tools (Word, Excel, PowerPoint).
Benefits
- 30 days holiday a year, with the option to buy up to 2 additional days.
- Flexible working – including part‑time, job share and compressed hours.
- Pension – automatic enrollment with employer contributions of 10% of basic salary.
- Private medical insurance – comprehensive cover for you and your family.
- Family friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short‑term remote work abroad – up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing – pension strategy supports net‑zero goals.
- Cycle‑to‑Work – benefit from regular exercise; bikes and accessories up to £5,000.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Multinational Service Specialist in Chelmsford employer: QBE Europe
At QBE, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. Our Chelmsford office provides a hybrid working environment, allowing for flexibility while engaging in meaningful work with a global impact. With generous benefits such as 30 days of holiday, private medical insurance, and family-friendly policies, we empower our employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Multinational Service Specialist in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Multinational Service Specialist role.
✨Tip Number 2
Prepare for interviews by researching QBE and understanding their values. Be ready to discuss how your experience aligns with their mission of enabling a more resilient future. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Multinational Service Specialist, you'll need to collaborate with various teams. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the QBE team. Let’s get you that job!
We think you need these skills to ace Multinational Service Specialist in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with multinational insurance programmes and any relevant regulatory knowledge to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Multinational Service Specialist role. Share specific examples of your past experiences that align with the responsibilities outlined in the job description.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your information logically to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at QBE Europe
✨Know Your Multinational Insurance Stuff
Make sure you brush up on your knowledge of multinational insurance programmes. Understand the lifecycle from quote to policy servicing, and be ready to discuss how you’ve managed similar processes in the past.
✨Show Off Your Communication Skills
Since this role involves liaising with brokers and clients globally, practice articulating your thoughts clearly and confidently. Think about examples where you've successfully collaborated with teams or clients to solve problems.
✨Be Organised and Detail-Oriented
Prepare to demonstrate your organisational skills. Bring examples of how you’ve managed multiple tasks or projects simultaneously, especially in a fast-paced environment. Highlight your attention to detail when discussing documentation and compliance.
✨Familiarise Yourself with Regulatory Requirements
Research the territorial insurance regulations relevant to the role. Be prepared to discuss how you’ve navigated compliance issues in previous positions, and show that you understand the importance of adhering to these standards.
