At a Glance
- Tasks: Investigate and resolve complex solicitors' claims while mentoring junior team members.
- Company: Join QBE, a leading international insurer with a focus on innovation.
- Benefits: Enjoy 30 days holiday, flexible working, and private medical insurance for your family.
- Other info: Flexible working options and a supportive environment for career growth.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience in professional indemnity claims and strong communication skills required.
The predicted salary is between 55000 - 65000 £ per year.
Location: London / Hybrid.
Job Type: Full time, Employee.
About QBE
QBE is an international insurer with more than 13,000 people working across 26 countries. We strive to become the most consistent and innovative risk partner.
Responsibilities
- Investigate, manage and resolve complex and high-value solicitors professional indemnity claims from start to finish.
- Mentor junior claims adjusters and interns, helping them grow technical skills.
- Support the claims strategy to enable delivery of overall business targets.
- Identify and investigate coverage issues to ensure the company’s liability aligns with contractual commitments.
- Identify subrogation, contribution and other recovery issues and pursue them where appropriate.
- Manage disputed claims and other material claims issues to resolve and settle claims on an economic basis.
- Develop relationships with internal stakeholders and external customers to support the claims function.
- Manage external legal providers, analyse coverage and defence reports, and challenge advice to inform claims strategy decisions.
Qualifications
- Experience handling professional indemnity solicitors claims at an insurance company, adjuster, broker or law firm.
- Excellent organisational, investigative, analytical and negotiation skills.
- Strong communication skills, including experience presenting.
- Enthusiasm for change and continued development.
- Ability to mentor and build strong relationships with internal and external stakeholders.
- Professionalism and understanding of regulatory and statutory standards and requirements.
- IT skills, including experience with MS Office and London Market claims systems.
- Right to work in the UK is required; sponsorship may be considered at discretion.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working opportunities, including part‑time, job share and compressed hours.
- Pension plan with 10% employer contribution.
- Private medical insurance for you and all family members.
- Family‑friendly policies: 26 weeks leave at full pay regardless of gender identity, sexual orientation or parenthood.
- Short‑term remote work abroad: up to 20 days per year in certain locations.
- Sustainable investing aligned with net‑zero goals.
- Cycle‑to‑Work scheme with up to £5,000 value for bike accessories.
Equal Employment Opportunity: QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction it operates.
Senior Claims Adjuster - Solicitors Professional Indemnity in London employer: QBE Europe
QBE is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible hybrid working environment in London. With generous benefits such as 30 days of holiday, a robust pension plan, and family-friendly policies, QBE fosters a supportive work culture where employees can thrive. The opportunity to mentor junior staff and engage in meaningful claims management ensures that every team member contributes to the company's innovative approach to risk management.
