At a Glance
- Tasks: Support Salesforce users globally and manage system changes for improved performance.
- Company: Join a dynamic team at a leading global company with a hybrid work model.
- Benefits: Enjoy generous holiday, private health insurance, and remote work options.
- Other info: Opportunity to work with senior leaders and enhance your career in a supportive environment.
- Why this job: Make an impact by transforming data into actionable insights for business success.
- Qualifications: Experience in Sales Operations and strong communication skills are essential.
The predicted salary is between 55000 - 65000 € per year.
Location: London or Madrid
Employment type: Permanent, full‑time; Hybrid role, 2 days per week in office.
Responsibilities
- Provide effective support to Salesforce.com users across a global platform.
- Act as the initial point of escalation for complex system, process, and improvement‑related issues.
- Manage system change releases, including user communication, training, and adoption support.
- Lead the transition to, and ongoing delivery of, Business Unit reporting and performance management dashboards.
- Manage and engage the Super User Community, building strong and productive working relationships.
- Deliver direct user support and coaching, engaging end users through local forums and business meetings.
- Govern user management processes and provide troubleshooting support.
- Partner with stakeholders across the European business to gather reporting needs and translate them into clear requirements and dashboard/report designs.
- Analyse sales performance data to identify trends, risks, and opportunities, sharing insights to support leadership decision‑making.
- Act as a trusted data and reporting partner, continuously enhancing dashboards and insights based on stakeholder feedback.
Skills Required
- Strong stakeholder partnership and delivery capability, with proven experience working closely with senior leaders to design and deliver reporting and dashboards aligned to regional and strategic priorities.
- Excellent communication and visual storytelling skills, with the ability to convert complex data into clear, actionable insights.
- Strong strategic mindset, working closely with Sales Leadership to align business and operational insights across regions.
- Solid experience working with technologies such as Salesforce to support data‑driven decision‑making.
- Proven Sales Operations experience, including the design and delivery of sales‑supporting processes aligned to business needs and Sales Operations standards.
- Strong understanding of change management, user enablement, and adoption.
Nice to Have
- Experience designing, building, and maintaining intuitive self‑service dashboards in Power BI.
- European language skills, such as Spanish or French.
Benefits
United Kingdom:
- 30 days holiday a year with option to buy up to 2 additional days.
- Pension – automatically enrolled; employer contribution 10% of basic salary.
- Private medical insurance – comprehensive cover for you and family.
- Short‑term remote work abroad – up to 20 days per year.
Spain:
- 28 days annual leave, plus birthday off.
- Hybrid working model – up to 3 days per week working from home.
- Private health insurance with premium coverage.
- Life insurance above statutory requirements.
Equal Employment Opportunity: QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction it operates.
Sales Operations - Business Partner in London employer: QBE Europe
At QBE, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a strong commitment to employee growth, we provide comprehensive benefits including generous holiday allowances, private medical insurance, and opportunities for remote work abroad. Our London and Madrid locations not only offer a vibrant atmosphere but also the chance to engage with diverse teams across Europe, making your role as a Sales Operations Business Partner both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations - Business Partner in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Sales Operations. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you’ve made an impact, especially those involving Salesforce or data analysis. We want to see how you can bring value to the team!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We love seeing candidates who are proactive and genuinely interested in the role.
We think you need these skills to ace Sales Operations - Business Partner in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Operations - Business Partner role. Highlight your experience with Salesforce and any relevant stakeholder management skills. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since this role involves a lot of interaction with senior leaders and stakeholders, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect your visual storytelling skills.
Highlight Your Data Savvy:We love data-driven decision-making! Make sure to mention any experience you have with analysing sales performance data or creating dashboards. This will show us that you understand the importance of insights in driving business success.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you're keen on joining the StudySmarter family!
How to prepare for a job interview at QBE Europe
✨Know Your Salesforce Inside Out
Since the role involves supporting Salesforce.com users, make sure you brush up on your Salesforce knowledge. Familiarise yourself with common issues users face and think about how you would address them. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Master the Art of Visual Storytelling
Given the emphasis on converting complex data into actionable insights, practice explaining data trends in a simple, engaging way. Use examples from your past experiences where you've successfully communicated insights to stakeholders. This will demonstrate your communication skills and strategic mindset.
✨Engage with Stakeholders
Prepare to discuss how you've partnered with senior leaders in previous roles. Think of specific instances where you gathered reporting needs and translated them into effective dashboards. This will highlight your stakeholder partnership skills and your ability to align with business priorities.
✨Showcase Your Change Management Skills
Since change management and user enablement are key aspects of the role, come prepared with examples of how you've managed system changes or user training in the past. Discuss any challenges you faced and how you overcame them, as this will illustrate your problem-solving abilities and adaptability.
