At a Glance
- Tasks: Lead the delivery of innovative learning and leadership solutions across a dynamic portfolio.
- Company: Join QBE, a top-rated insurance company with a focus on people development.
- Benefits: Enjoy 30 days holiday, flexible working options, and a generous pension plan.
- Other info: Be part of an award-winning team committed to diversity and inclusion.
- Why this job: Make a real impact by enhancing employee learning experiences and driving career growth.
- Qualifications: Experience in managing learning initiatives and a passion for digital solutions.
The predicted salary is between 58540 - 71548 £ per year.
- Primary Details
- Time Type: Full time
- Worker Type: Employee
- People Development - Portfolio Enablement & Delivery Lead
- Location: London or Leeds
- Type: Permanent
- Hybrid role, happy to talk flexible working
The Opportunity
QBE Europe is currently recruiting for a People Development – Portfolio Enablement & Delivery Lead to join the People Development team in our London or Leeds office.
The People Development - Portfolio Enablement & Delivery Lead is responsible for translating agreed People Development priorities into clear, executable plans and ensuring the effective, consistent and scalable delivery of learning, leadership and career development solutions across the International, Group Ops & Tech and GCUO portfolio.
The role operates as part of our Regional Leadership and Learning function, and forms part of the delivery engine for People Development.
It is responsible for planning, sequencing, delivery and governance of learning and leadership initiatives, while also driving awareness, accessibility, adoption and continuous improvement of the broader development ecosystem.
This includes identifying opportunities to use AI and digital enablement to streamline delivery, improve efficiency and strengthen the learner experience.
The role ensures that agreed development solutions and experiences are delivered effectively, consistently and at scale, enabling employees and leaders to easily access, navigate and maximise the value of learning, leadership and career opportunities available across QBE.
This includes supporting the successful deployment and scaling of enterprise-wide programmes, learning experiences and digital development products, helping to maximise utilisation, engagement and business impact from existing investments.
Having the right to work in the UK is a requirement for this role.
QBE may consider sponsorship at its discretion.
- Portfolio management, planning & coordination
- Translate agreed enterprise and regional capability priorities into structured delivery plans and timelines
- Support portfolio planning cycles, ensuring visibility, alignment, and sequencing across initiatives – both within and across regions
- Manage intake, prioritisation, and scheduling of activity in line with agreed direction
- Ensure clear alignment between regional plans and Group Co E priorities
- Monitor portfolio capacity, resource allocation and delivery workload across initiatives.
- Support budget tracking, supplier spend and delivery forecasting.
- Programme delivery execution
- Coordinate and execute delivery of learning and leadership initiatives once scope and design have been defined
- Manage dependencies, timelines, and interlocks across multiple programmes and stakeholders
- Ensure effective handover from design into delivery, with clarity on scope and execution requirements
- Embed appropriate AI-enabled and digital approaches within programme delivery to streamline activity, improve efficiency and support adoption at scale
- Track delivery progress and resolve operational challenges to ensure successful execution
- Learning Experience, Adoption And Engagement
- Drive awareness, accessibility and adoption of Leadership and Learning solutions across International, Group Ops & Tech and GCUO.
- Ensure development opportunities are visible, easy to access and supported by effective learner communications and engagement approaches.
- Maintain a strong understanding of the regional learning ecosystem to maximise utilisation of existing solutions before new interventions are considered.
- Identify opportunities across programmes and the wider learning ecosystem to use AI, automation and digital tools to simplify access, streamline processes and improve the learner and stakeholder experience.
- Support the scaling and successful deployment of enterprise-wide programmes, campaigns and experiences.
- Partner across Group and regional teams to optimise adoption of digital learning and career products including Workday Learning, Career Hub, mentoring, gigs and other capability platforms.
- Supplier Management, Operational governance & discipline
- Own portfolio governance routines, reporting cycles and delivery review forums including tracking, reporting, and cadence management
- Manage supplier relationships, contracts, and ongoing external enablement to support effective delivery
- Accountable for supplier governance, delivery assurance and external partner performance management.
- Monitor risks, issues, and dependencies, escalating where required
- Ensure consistent use of tech, tools, processes, and delivery frameworks
- Manage delivery logistics, including coordination with offshore teams
- Stakeholder coordination
- Work with People Development Consultants, business stakeholders and the wider People function within both region and across Group to coordinate delivery activity
- Ensure stakeholders are informed of timelines, requirements, and delivery expectations
- Support alignment across teams by maintaining clarity and transparency of plans
- Delivery performance & reporting
- Track and report on delivery metrics (e. g. participation, completion, milestones)
- Support reporting against defined success measures and OKRs
- Provide insights on delivery performance to inform operational improvements
About You
- Experience managing complex learning, leadership, capability or talent development portfolios, ideally in a matrixed or global organisation
- Demonstrated capability in planning, coordination, and deployment and scaling of learning, leadership or capability initiatives
- Experience working across multiple stakeholders to deliver against defined plans
- Experience identifying and implementing AI-enabled, automated or digital approaches that streamline learning operations, improve efficiency or strengthen adoption
- Experience supporting the adoption, implementation and ongoing optimisation of enterprise learning, leadership or career development solutions, in particular tech enabled / digital solutions (Workday Learning and Career Hub)
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Awards & Recognition
- General Insurer of the Year 2026 at the British Insurance Awards
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
Skills
- Analytical Thinking
- Commercial Acumen
- Communication
- Cost Management
- Creativity
- Critical Thinking
- Human Resources (HR)
- Instructional Design
- Intentional collaboration
- Managing performance
- Regulatory Compliance
- Stakeholder Management
- Strategic Management
- Team Management
- Waterfall Model
- Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
People Development - Portfolio Enablement and Delivery Lead in London employer: QBE Europe
At QBE, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Global Pricing team in London. With generous benefits such as 30 days of holiday, flexible working arrangements, and comprehensive family-friendly policies, we are committed to supporting our employees' well-being and professional growth. Join us to be part of a forward-thinking organisation that values your contributions and encourages the development of advanced skills in a rapidly evolving field like Cyber pricing.
StudySmarter Expert Advice🤫
We think this is how you could land People Development - Portfolio Enablement and Delivery Lead in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at QBE Europe!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at QBE Europe.
We think you need these skills to ace People Development - Portfolio Enablement and Delivery Lead in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at QBE Europe. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to QBE Europe and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at QBE Europe. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to QBE Europe's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at QBE Europe
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with QBE Europe.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at QBE Europe will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact QBE Europe and how you would contribute to adapting HR strategies.
