At a Glance
- Tasks: Support multinational insurance programmes from quote to cash-flow management.
- Company: Join QBE, a global insurer with a human touch and diverse team.
- Benefits: 30 days holiday, flexible working, private medical insurance, and family-friendly policies.
- Other info: Enjoy opportunities for professional growth and sustainable investing initiatives.
- Why this job: Make an impact in a dynamic role while collaborating with international teams.
- Qualifications: Experience in multinational insurance and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
About QBE
At QBE, we get to the heart of what matters for our customers. We work with a human touch and are an international insurer with more than 13,000 people across 26 countries.
Job Overview
The role of a Multinational Service Specialist is a full‑time, permanent position based in our Chelmsford office. You will support the delivery of complex and compliant multinational insurance programmes throughout their full lifecycle – from quote and bind to policy servicing and cash‑flow management. You will work closely with Producing Office Underwriters and internal teams such as Credit Control, Claims, Compliance, and our Global Network, as well as local offices, brokers and clients. Applicants must have the right to work in the UK; visa sponsorship is not available for this role.
Main Responsibilities
- Support the implementation and servicing of multinational programmes in line with business plans.
- Collaborate with underwriters and internal teams to ensure seamless programme delivery.
- Prepare and manage documentation for new and renewal cases, mid‑term changes, and local underwriting input.
- Advise underwriters on local servicing costs, taxes, tariffs and retentions to support accurate pricing.
- Issue clear instructions to servicing offices and manage policy schedules and reinsurance slips.
- Monitor payments and collections to maintain a healthy cash position.
- Use appropriate tools to calculate and allocate taxes across premium distributions.
- Track and analyse programme performance, escalating issues as needed.
- Maintain data quality across systems and ensure compliance with service standards.
- Contribute to continuous improvement initiatives and support audits and peer reviews.
- Act as a buddy to less experienced colleagues, sharing knowledge and best practice.
Skills and Experience
- Experience in servicing multinational insurance programmes within general insurance.
- Good understanding of territorial insurance regulations and best practice methodologies.
- Excellent communication skills – confident, clear, and collaborative.
- Organised approach with the ability to manage multiple tasks and priorities.
- Analytical thinking and attention to detail, with a proactive mindset.
- Comfortable using MS Office tools (Word, Excel, PowerPoint).
Benefits
- 30 days holiday a year, with the option to buy up to 2 additional days.
- Flexible working – including part‑time, job share and compressed hours.
- Pension – automatic enrollment with employer contributions of 10% of basic salary.
- Private medical insurance – comprehensive cover for you and your family.
- Family friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short‑term remote work abroad – up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing – pension strategy supports net‑zero goals.
- Cycle‑to‑Work – benefit from regular exercise; bikes and accessories up to £5,000.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Multinational Service Specialist in Essex employer: QBE Europe
At QBE, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. As a Multinational Service Specialist in our Chelmsford office, you will benefit from flexible working arrangements, generous holiday allowances, and comprehensive health coverage, all while contributing to meaningful multinational insurance programmes. Our commitment to employee growth is evident through continuous improvement initiatives and mentorship opportunities, making QBE an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Multinational Service Specialist in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at QBE or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching QBE’s values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in what we do and how you can contribute to our mission.
✨Tip Number 3
Practice your communication skills! As a Multinational Service Specialist, you’ll need to collaborate with various teams. Role-play common interview questions with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the QBE family.
We think you need these skills to ace Multinational Service Specialist in Essex
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Multinational Service Specialist role. Highlight your experience with multinational insurance programmes and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills:Since this role requires excellent communication, don’t shy away from showcasing your ability to collaborate and convey information clearly. Use examples from your past experiences where you’ve successfully worked with teams or clients.
Be Organised and Detail-Oriented:We love a candidate who can juggle multiple tasks while keeping an eye on the details. In your application, mention specific instances where your organisational skills made a difference in your work, especially in managing documentation or compliance.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at QBE Europe
✨Know Your Multinational Insurance Stuff
Make sure you brush up on your knowledge of multinational insurance programmes. Understand the lifecycle from quote to policy servicing, and be ready to discuss how you've managed similar processes in the past.
✨Show Off Your Collaboration Skills
This role involves working closely with underwriters and various internal teams. Be prepared to share examples of how you've successfully collaborated in previous roles, highlighting your communication skills and teamwork.
✨Be Organised and Detail-Oriented
With multiple tasks and priorities at play, demonstrate your organisational skills. Bring a structured approach to the interview by outlining how you manage documentation and track programme performance effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about QBE's approach to multinational programmes and their compliance standards. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
