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For Companies At a Glance
- Tasks: Lead transformative change initiatives and empower teams to achieve strategic goals.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: Enjoy 30 days holiday, private medical insurance, and remote work options.
- Why this job: Make a real impact in a dynamic environment while developing your change management skills.
- Qualifications: Experience in change management, preferably in Financial Services, with strong communication skills.
- Other info: Be part of an award-winning team focused on innovation and employee well-being.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting a Business Change Manager to join our well‑established Business Change Management team. Your role is pivotal in developing, implementing and executing appropriate change strategies to support the delivery and embedding of strategic transformational initiatives into the business. If you thrive in a dynamic, evolving environment and enjoy empowering teams and senior stakeholders to deliver strategic transformation, this is an opportunity to play a pivotal role in shaping and embedding best practice change management at scale.
Your New Role
In this role you will proactively invest in your ongoing professional development, bringing new insights on change management methodologies, tools and industry best practice back into the team to help mature and continuously improve the Business Change Management function. As a strong relationship builder, you will actively collaborate with the wider Business Change team, contributing to a connected, high‑performing change community that strengthens our collective impact.
Key Responsibilities
- Develop and execute comprehensive change management strategies for transformational initiatives, ensuring alignment with organisational goals and objectives.
- Collaborate with key stakeholders, including senior leadership, business subject matter experts and IT, to garner support and facilitate smooth transition through effective communication and engagement strategies.
- Conduct thorough change impact assessments to understand the implications of proposed changes on processes, systems and personnel.
- Develop detailed change plans and prepare business readiness strategies, considering risk management, resource allocation, timelines and communication to achieve successful implementation.
- Promote ownership and facilitate change by leveraging influence, relationships and negotiation, whilst establishing supportive change networks and coaching leaders in the effective use of change tools.
- Support the development and delivery of training programs to upskill teams and stakeholders in new practices, tools and processes.
- Establish metrics and mechanisms to monitor the effectiveness of changes implemented and gather feedback to continuously improve processes and strategies.
About you
- Qualified change management professional, ideally Prosci, APMG or equivalent, with a deep understanding of change management principles.
- Extensive experience working within Financial Services, Insurance exposure with an understanding of the Underwriting and Claims lifecycle is preferred.
- Significant experience working within both Agile and Waterfall delivery environments, supporting multi‑year change programs across different countries and cultures.
- Strong written and verbal communication skills with a high attention to detail, to create a shared vision and proactively drive outcomes within agreed deadlines.
- Ability to influence and persuade internal and external stakeholders with conflicting demands.
- Collaborative, pragmatic and organised, you are calm under pressure with the ability to break down complex problems and provide innovative solutions.
- Advanced risk and issue management experience and the ability to proactively communicate concerns to stakeholders with, and challenge, stakeholders where appropriate.
- Ability to work at pace independently, prioritise multiple tasks using tools and techniques to facilitate effective change adoption.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
As well as the benefits above we also offer an extensive choice of other options to suit you!
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance.
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year.
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer.
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee.
To learn more about our achievements, click here.
Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.
Skills
- Change Management
- Collaboration Tools
- Communication
- Conflict Management
- Critical Thinking
- Customer Service
- Delivery Management
- Intentional collaboration
- Managing performance
- Negotiation
- Project Delivery
- Risk Management
- Service Delivery
- Stakeholder Management
- Waterfall Model
Close Date: 19/02/2026 11:59 PM
How to Apply
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Business Change Manager employer: QBE Europe
Contact Detail:
QBE Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Business Change Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their change management strategies and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it relates to the role. Think about specific examples where you've successfully managed change and be ready to share those stories during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen together!
We think you need these skills to ace Business Change Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Change Manager role. Highlight your experience in change management and how it aligns with our goals at StudySmarter. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to manage change effectively. We love seeing how you've influenced stakeholders and driven successful transformations.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate strong written communication skills, so make sure your application reflects that. Avoid jargon unless it’s relevant to the role – we want to understand your message easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at QBE Europe
✨Know Your Change Management Methodologies
Make sure you brush up on change management methodologies like Prosci and APMG. Be ready to discuss how you've applied these in past roles, especially in financial services or insurance. This shows you’re not just familiar with the theory but can also implement it effectively.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully collaborated with senior leadership and other stakeholders. Highlight your ability to influence and negotiate, especially in complex situations. This will demonstrate your capability to build relationships and drive change.
✨Be Ready for Scenario-Based Questions
Expect questions that ask how you would handle specific change scenarios. Think about challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Your Continuous Improvement Mindset
Talk about how you stay updated with industry best practices and how you’ve implemented improvements in your previous roles. This shows that you’re proactive about your professional development and committed to enhancing the change management function.
