Qargo is a cloud-based (SaaS) Transport Management Platform. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. We’re looking for an Account Manager to join our team and manage our existing client base in the Ireland (Northern or Republic) while ensuring continuous satisfaction and success! You’ll nurture and strengthen relationships with clients after implementation. You’ll work closely with internal teams to ensure smooth service delivery, translate customer needs into roadmap input, and boost overall customer satisfaction. Manage and nurture relationships with clients post-implementation, ensuring their satisfaction and success . Act as key account manager : schedule quarterly business reviews, follow up on outstanding requests, and maintain a clear overview of client needs. Monitor client usage and performance , identifying opportunities for added value, expansion, or optimisation. Collaborate closely with internal teams such as support, onboarding, and product to ensure seamless customer experiences. Provide training and guidance to clients to help them maximise the benefits of our platform. 2–5 years of experience in account management , customer success, or another client-facing role. ~ Comfortable with upselling and commercial objectives . You think long-term, but also have a natural commercial drive and enjoy giving presentations or demos. ~ Strong interpersonal and communication skills , with the ability to build and maintain long-term relationships. ~ A competitive salary package and benefits. Growth opportunities in a fast-scaling tech company. Flexible working hours and the freedom to use your home office as your base.
Account Manager (Work from Home). employer: Qargo
Qargo is an exceptional employer, offering a dynamic and flexible working environment that empowers employees to take ownership of their roles. As a Customer Onboarding Manager, you will play a crucial part in shaping customer experiences while enjoying opportunities for professional growth within a rapidly expanding scale-up based in the UK. With a competitive salary package and a culture that values trust and innovation, Qargo is committed to fostering a supportive atmosphere where your contributions truly make a difference.
