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For Companies At a Glance
- Tasks: Bridge commercial and technical teams, delivering tailored demos and insights.
- Company: Join a fast-growing cloud-based transport management platform in London.
- Benefits: Competitive salary, attractive benefits, and growth opportunities from day one.
- Why this job: Make an impact in logistics while working in a dynamic, international team.
- Qualifications: 3+ years in customer-facing roles, preferably in transport or logistics.
- Other info: Remote role with occasional travel within the UK.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Qargo
Qargo is a cloud-based (SAAS) Transport Management Platform, we are a scale-up based in London and Ghent (Belgium) and rapidly expanding across Europe. The platform is an âall-in-one systemâ doing everything from initial order entries to final invoicing, optimising planning and has a built in AI feature automating lengthy manual tasks. It is designed to help modern logistics operations run more efficiently, whilst increasing businesses profitability and sustainability. Weâre looking for a Solutions Engineer to join our team in The UK. If youâre looking to work in an international company in a role that offers autonomy, ownership and impact, this is the role for you!
đź About the Role
As a Logistics Solutions Engineer, youâll bridge the gap between our commercial and technical teams. Youâll deliver tailored demos, translate customer needs into actionable insights, and ensure prospects and customers see the full value of the Qargo platform.
This role combines customer-facing expertise with industry knowledge and technical problem-solving. Youâll collaborate closely with Business Development Managers, Product, and Engineering teams, shaping the way transport companies experience Qargo.
đ Key Responsibilities
- Deliver engaging technical demos and walkthroughs of the Qargo TMS platform.
- Tailor demo environments and solution configurations to accurately reflect customer workflows and operational requirements.
- Analyse customer needs and provide recommendations on product fit, integration requirements, and system usage.
- Support Business Development Managers with technical scoping and feasibility assessments.
- Translate customer requirements and sales conversations into structured technical feedback for Product and Engineering teams.
- Maintain expert-level knowledge of Qargoâs features, roadmap, integrations, and API capabilities.
- Assist in preparing technical proposals and detailed platform walkthrough documentation.
- Work closely with Product, Engineering and Customer Success teams to ensure customer requirements are understood and incorporated into product development.
- Provide input on improving demo tooling, training materials, and customer onboarding processes.
- Apply transport/logistics domain knowledge to guide customers on best practices.
- Stay informed about sector trends, regulatory requirements, and technology changes that affect customer needs.
â Requirements, Skills & Experience
- Based in the UK, fluent in English.
- Multiple years of relevant experience in a customerâfacing role (e.g., support, onboarding, consulting, preâsales, or similar).
- Experience in the transport or logistics sector is essential. Strong understanding of industry processes, workflows, and operational challenges.
- Strong communication and presentation skills with both technical and commercial audiences.
- A handsâon, analytical approach to problemâsolving.
- Experience with CRM systems (like HubSpot) and demo tooling.
- Experience in a SaaS environment is a strong advantage.
- Willing to travel occasionally for onâsite demos and customer meetings.
đ¤ What We Offer
- A competitive salary package with attractive benefits.
- A role with responsibility, ownership, and impact from day one.
- Growth opportunities to match your ambitions.
- A fastâpaced environment where youâll learn something new every day.
- A collaborative, international team culture with plenty of energy.
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Solutions Engineer (UK) employer: Qargo TMS
Contact Detail:
Qargo TMS Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Solutions Engineer (UK)
â¨Tip Number 1
Get to know the company inside out! Research Qargo's platform, its features, and how it stands out in the logistics sector. This will help you tailor your conversations and show that you're genuinely interested in what they do.
â¨Tip Number 2
Practice your demo skills! Since you'll be delivering tailored demos, make sure you can showcase the Qargo platform confidently. Set up mock demos with friends or family to get comfortable with the flow and anticipate questions.
â¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus when applying through our website.
â¨Tip Number 4
Be ready to discuss your problem-solving approach! In interviews, share specific examples of how you've tackled challenges in customer-facing roles. This will demonstrate your analytical mindset and hands-on approach, which are key for the Solutions Engineer role.
We think you need these skills to ace Solutions Engineer (UK)
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in customer-facing roles, especially in the transport or logistics sector. We want to see how your skills align with what weâre looking for at Qargo!
Showcase Your Technical Skills: Since this role involves bridging commercial and technical teams, donât forget to mention any relevant technical skills or experiences you have. If you've worked with CRM systems or in a SaaS environment, let us know!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at Qargo TMS
â¨Know the Qargo Platform Inside Out
Before your interview, make sure you understand the Qargo platform thoroughly. Familiarise yourself with its features, especially the AI automation and how it optimises logistics operations. This will help you demonstrate your knowledge and show how you can bridge the gap between commercial and technical teams.
â¨Prepare for Customer-Facing Scenarios
Since the role involves delivering demos and translating customer needs, practice how you would approach these scenarios. Think of examples from your past experience where you've successfully engaged with customers or solved their problems. This will showcase your customer-facing expertise.
â¨Brush Up on Technical Skills
Even if you're not coming from a strictly technical background, it's important to be comfortable discussing technical aspects of the platform. Review any relevant technical concepts related to SaaS and logistics, and be ready to explain how you would communicate these to both technical and commercial audiences.
â¨Show Your Analytical Mindset
The role requires a strong analytical mindset, so be prepared to discuss how you approach problem-solving. Bring examples of how you've used data or insights to inform decisions in previous roles. This will help illustrate your hands-on approach and quick learning ability.