Qargo TMS in London is seeking a Customer Support Officer to be the first point of contact for customers. You’ll help users solve problems, guide them through our system, and work closely with our engineering and onboarding teams to continuously improve how we support our customers.
You will translate technical issues into clear explanations, investigate problems with the Engineering team, maintain product knowledge, and contribute to a better product experience.
#J-18808-LjbffrSaaS Customer Support Specialist - Hybrid & Growth employer: Qargo TMS
At Qargo, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment in the heart of London. As a Customer Support Officer, you'll enjoy a competitive salary, flexible working arrangements, and ample opportunities for professional growth within our fast-scaling international company. Our collaborative culture fosters curiosity and continuous learning, ensuring that you not only contribute to our customers' success but also thrive in your own career journey.