At a Glance
- Tasks: Lead customer integration journeys and ensure smooth system connections with Qargo's TMS.
- Company: Join a fast-growing SaaS scale-up transforming the transport industry.
- Benefits: Competitive salary, flexible working, and a role with real ownership.
- Other info: Work in a hybrid setting from our Holborn office in London.
- Why this job: Make a direct impact on customer success in a dynamic environment.
- Qualifications: Experience in integrations or technical project management; strong communication skills.
The predicted salary is between 50000 - 60000 € per year.
About Qargo
Qargo is a cloud‐based (SaaS) Transport Management Platform. We are a scale‐up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an 'all‐in‐one system', handling everything from initial order entry to final invoicing. It optimises planning and has a built‐in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability.
About the Role
We are looking to hire an Integrations Onboarding Manager in our London office. You would own the integration journey of our customers, ensuring their systems connect smoothly with Qargo's TMS and are fully ready by the time they go live. You act as the bridge between customers, integration partners, and our internal teams, translating operational needs into clear technical requirements and keeping integration projects on track from discovery to activation.
Key Responsibilities
- Lead the integration onboarding cycle: from initial discovery and requirements gathering to configuration, testing and activation.
- Act as the main point of contact for customers regarding integration topics, ensuring requirements are clearly defined and documented.
- Collaborate closely with Customer Onboarding Managers to align integrations with the broader implementation and go‐live timeline.
- Coordinate with integration partners and our Professional Services team to prepare, configure and validate system connections.
- Monitor project progress, follow up on deadlines and proactively manage stakeholders to ensure smooth delivery.
- Support pre‐sales discussions where integration requirements are key, capturing technical input ahead of customer sign‐up.
- Continuously improve documentation, processes and knowledge sharing around integrations.
Skills & Experience
- You have experience in integrations, technical project management or similar roles.
- Affinity with or an understanding of the transport & logistics industry is a big plus!
- You have a strong technical affinity and feel comfortable discussing APIs, data flows or system connections (without needing to code yourself).
- You're structured, proactive and able to manage multiple projects simultaneously.
- You communicate confidently with both operational and technical stakeholders.
- You thrive in a fast‐growing scale‐up environment where ownership and initiative matter.
What We Offer
- Competitive salary and benefits package.
- A role with real ownership and direct impact on customer success.
- A flexible and trust‐based working environment.
- A hybrid working environment from our office in Holborn, London.
- The opportunity to join an ambitious team transforming the transport industry.
Integrations Onboarding Manager (UK) in London employer: Qargo TMS
Qargo is an exceptional employer, offering a dynamic and flexible working environment in the heart of London. As a rapidly expanding scale-up, we provide our employees with significant ownership over their roles, fostering a culture of initiative and collaboration. With competitive salaries, a strong focus on employee growth, and the chance to make a direct impact on customer success, Qargo is the ideal place for those looking to thrive in the transport and logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Integrations Onboarding Manager (UK) in London
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational interviews. You never know who might have a lead on that Integrations Onboarding Manager role!
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of APIs and data flows. Make sure you can confidently discuss how you would manage integration projects. We want to see you shine, so practice common interview questions and have your own ready to go!
✨Tip Number 3
Showcase your project management skills! Create a portfolio or case studies of past integration projects you've worked on. Highlight your role in coordinating with teams and managing stakeholders. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Qargo. Let’s get you on board!
We think you need these skills to ace Integrations Onboarding Manager (UK) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Integrations Onboarding Manager. Highlight your experience in integrations and technical project management, and don’t forget to mention any relevant knowledge of the transport and logistics industry!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Qargo. Share specific examples of how you've successfully managed integration projects and how you can bring that expertise to our team.
Showcase Your Communication Skills:Since you'll be the bridge between customers and our internal teams, it's crucial to demonstrate your communication skills. In your application, mention instances where you’ve effectively communicated complex technical requirements to non-technical stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Qargo TMS
✨Know the Product Inside Out
Before your interview, make sure you understand Qargo's Transport Management Platform. Familiarise yourself with its features, especially the AI automation and how it optimises logistics operations. This will help you speak confidently about how you can contribute to the integration onboarding process.
✨Prepare for Technical Discussions
Since the role involves discussing APIs and data flows, brush up on your technical knowledge. You don’t need to code, but being able to talk about system connections and integration challenges will impress your interviewers. Think of examples from your past experience where you successfully managed similar technical discussions.
✨Showcase Your Project Management Skills
Be ready to discuss your experience in managing multiple projects simultaneously. Use specific examples to illustrate how you’ve kept projects on track, met deadlines, and communicated effectively with stakeholders. This will demonstrate your ability to handle the responsibilities of the Integrations Onboarding Manager role.
✨Emphasise Your Customer-Centric Approach
As the main point of contact for customers, it's crucial to show that you prioritise their needs. Prepare to share instances where you’ve successfully gathered requirements and translated them into actionable plans. Highlight your proactive approach to ensuring customer satisfaction throughout the integration journey.
