At a Glance
- Tasks: Deliver exceptional service and safety on Qantas ultra long-haul flights.
- Company: Join the iconic Qantas team at London Heathrow.
- Benefits: Full-time role with at least nine days off per month.
- Other info: Unique lifestyle opportunities and a chance to explore Europe.
- Why this job: Experience diverse cultures while showcasing the spirit of Australia at 40,000 feet.
- Qualifications: Must be 18+, have customer service experience, and meet physical requirements.
The predicted salary is between 24000 - 36000 € per year.
Together we’ll deliver safe, memorable experiences for our customers onboard Qantas Ultra long‑haul flights. This is a high responsibility role based in London Heathrow, offering full-time employment with at least nine days off per month.
Qantas Cabin Crew UK (QCCUK) was established in 2005 and is a wholly owned subsidiary of the Qantas Group. We represent Qantas Airways in the air and deliver best in class service and customer care, ensuring the safety of our customers whilst making them feel at home, even while they are thousands of feet in the air, on the other side of the globe.
Our Cabin Crew are the face of Qantas – responsible for showcasing the flag carrier and sharing what’s best about Australia’s lifestyle, landscapes, and people with the rest of the world. At Qantas, we’re known for our absolute commitment to safety, alongside genuine and engaging service that feels premium.
Working as a Qantas UK Cabin Crew member presents unique lifestyle opportunities. Since 2005, we have operated to destinations such as Singapore, Bangkok, Hong Kong, Dubai, and various cities across Australia. Today, our Cabin Crew operate long-range flights on state-of-the-art aircraft, with daily services to Australia & Singapore and ambitious future plans for Project Sunrise to take flight from London, non‑stop to Sydney.
As a member of our Cabin Crew team, no two days are ever the same. The only guarantee is that you’ll explore what’s possible, be challenged, solve problems, and make a difference. With a strong and resilient attitude, you’ll be surprised at what you’re able to achieve – and how you can play a key role in the experience our customers have come to expect from us.
In this role, you’ll be challenged to bring the spirit of Australia to our customers at 40,000 feet on ultra‑long haul routes, whilst having plenty of fun, meeting amazing people, and having experiences like no other.
Successful applicants will:
- Take responsibility and have pride in delivering consistent and exceptional service, whilst following procedures and policies.
- Understand our customers and demonstrate a clear passion for customer service.
- Become trained and confident in aircraft safety procedures and first aid, passing all training and assessment requirements.
- Easily build rapport and trust within a team and positively contribute to their performance on each and every flight.
- Be adaptable to any situation that may present itself in a thoughtful, confident, yet safe way.
- Understand and champion cultural diversity, as well as sensitivity towards customers who may need extra help.
- Take a caring approach which reflects our premium brand when delivering our famous onboard services.
- Understand the importance of cleanliness standards in‑flight so all areas of the cabin are clean and fresh for our customers.
To be successful, you’ll also need to meet the following minimum criteria to operate within the unique aircraft environment:
- Minimum 18 years of age.
- Applications can only be considered for candidates who have the right to work in the United Kingdom without restriction or sponsorship.
- Minimum reach of 212cm from the ground (fingertips must reach past 212cm, enabling overhead emergency equipment to be reached).
- Minimum arm span of 127cm (knuckles must reach at least 127cm apart, replicating the holding of emergency aircraft exit door handles).
- The ability to demonstrate sound written and verbal communication skills to effectively follow or implement safety instructions.
- Demonstrable customer service experience in a premium service environment.
- An excellent level of health and fitness, including the ability to swim 50 metres fully clothed and tread water for 3 minutes, unassisted. A water assessment will need to be completed prior to the start of training.
Whilst our Flight Attendants certainly don’t work 9‑5, these positions are based in London and you must be willing to live within easy reach, and work from, this location. As part of our commitment to diversity, equity, and inclusion, we value candidates from diverse backgrounds adding rich, multi‑cultural experience to our inclusive workplace.
Be a part of something special and play your part in the Qantas story – get in touch today. Applications close 16 March 2026.
Qantas International Cabin Crew - QCCUK employer: Qantas Airways
Qantas is an exceptional employer, offering a unique opportunity to be part of a dynamic Cabin Crew team based in London Heathrow. With a strong commitment to safety and premium customer service, employees enjoy a vibrant work culture that celebrates diversity and fosters personal growth through extensive training and development. The role not only allows for exploration of global destinations but also provides a fulfilling career where no two days are the same, making it an ideal choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Qantas International Cabin Crew - QCCUK
✨Tip Number 1
Get to know Qantas and its values! Research the company culture and understand what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the Qantas family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role like cabin crew. Make sure you look polished and professional for your interview – it shows you take the opportunity seriously and are ready to represent Qantas.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and tips on how to ace your interview right there. Let’s get you flying with Qantas!
We think you need these skills to ace Qantas International Cabin Crew - QCCUK
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for customers, as this is key for us at Qantas.
Highlight Your Team Spirit:We love a good team player! Make sure to mention any experiences where you’ve worked collaboratively with others. This role is all about building rapport and trust within the team, so show us how you can contribute positively.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your communication skills in action, so make it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Qantas.
How to prepare for a job interview at Qantas Airways
✨Know the Qantas Spirit
Before your interview, dive deep into what the Qantas Spirit of Australia means. Familiarise yourself with their values and how they translate into customer service. Be ready to share examples of how you embody these values in your own experiences.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past roles where you delivered exceptional customer service. Highlight situations where you went above and beyond, especially in challenging circumstances. This will demonstrate your passion for providing a premium experience.
✨Demonstrate Teamwork and Adaptability
Cabin crew work closely as a team, so be prepared to discuss how you build rapport and trust with colleagues. Share stories that showcase your ability to adapt to changing situations while maintaining a positive attitude, as this is crucial for success in the role.
✨Understand Safety Procedures
Familiarise yourself with basic aircraft safety procedures and first aid. While you’ll receive training, showing that you have a proactive approach to safety will impress the interviewers. You might even want to mention any relevant certifications or training you've completed.