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For Companies At a Glance
- Tasks: Lead Lean transformations and coach teams in manufacturing environments.
- Company: Join QAD, a leader in operational excellence software for various industries.
- Benefits: Enjoy remote work flexibility and travel opportunities across the UK.
- Why this job: Make a real impact on productivity while growing your coaching skills.
- Qualifications: Fluent in English and French with 5+ years in manufacturing leadership.
- Other info: Must be willing to travel up to 80% of the time.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Operational Excellence Coach (French Speaking) – UK
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Organization Overview
Redzone helps manufacturers make more product for less while greatly improving the employee experience. We focus on the people, what we call the \”connected worker,\” making frontline teams more engaged and productive, improving communications across Production, Maintenance, and Quality. Our clients see an average productivity increase of 22% in 90 days. With over 1,000 customers, 1,400 plants and 325,000 users, Redzone is changing how people work—one plant at a time.
Job Description
The Operational Excellence Coach leads major Lean and cultural transformations across our Food & Beverage, CPG and General Manufacturing customers through the implementation of QAD Redzone software and expert-level coaching. Coaches work within highly autonomous teams led by a Coach Director and deliver Continuous Improvement in plants. This full‑time, exempt, remote role requires 42 weeks of travel per year and must be based in the UK.
Responsibilities
- Oversee and coach 5–7 customers concurrently.
- Train customers on Redzone software workflows during 90‑day on‑site deployments.
- Facilitate shop‑floor huddles and leadership team Daily Vital Signs meetings.
- Track performance data and customer uplifts throughout the deployment.
- Lead process improvement and Kaizen activities for customers.
- Share feedback with frontline teams and leadership to drive positive behavior change.
- Facilitate remote weekly customer progress meetings.
- Identify and celebrate miracle stories and results.
- Manage project schedules with customers.
- Provide Success Assessments upon project completion.
- Deliver executive overviews and share program information.
- Troubleshoot customer technical issues as needed.
- Support customers in identifying next steps in their Redzone journey.
- Other duties as assigned.
Qualifications
Required Skills
- Fluent in English and French.
- Senior operations leadership experience in manufacturing environments.
- Experience in roles such as Operations Manager, Production Supervisor or Continuous Improvement Manager.
- Proficiency with Overall Equipment Effectiveness (OEE) and driving production results.
- Strong planning, organization and multitasking abilities.
- Excellent relationship‑building, interpersonal and organizational skills.
- Strong written and verbal communication skills.
- Good judgment and assessment ability.
- Time‑management skills in a high‑paced, high‑growth setting.
- Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook).
- Tech‑friendly; comfortable discussing networking, wireless and software requirements.
- Willingness to learn new software.
- PLC experience desirable, but not required.
Education / Experience
- Relevant fields: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management.
- Minimum 5 years of manufacturing experience in progressive operations/leadership roles.
- Desired: 2 years in a similar coaching position, but not required.
QAD Inc. is a leading provider of adaptive, cloud‑based enterprise software and services for global manufacturing companies. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability or any other protected class.
Contact & Application
Referrals increase your chances of interviewing. Locations: Birmingham, England, United Kingdom.
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Operational Excellence Coach (French Speaking)-UK employer: QAD
Contact Detail:
QAD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence Coach (French Speaking)-UK
✨Tip Number 1
Familiarise yourself with QAD Redzone software before your interview. Understanding its functionalities and how it can drive operational excellence will show your commitment and readiness to hit the ground running.
✨Tip Number 2
Highlight your hands-on experience in manufacturing environments during networking opportunities. Engaging with industry professionals can provide insights into the role and may lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've led continuous improvement initiatives in previous roles. This will demonstrate your practical experience and ability to drive results.
✨Tip Number 4
Since this role requires travel, be ready to discuss your flexibility and past experiences with remote coaching or training. Showing that you can adapt to different environments will be a plus.
We think you need these skills to ace Operational Excellence Coach (French Speaking)-UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational excellence, coaching, and manufacturing. Emphasise your bilingual skills in English and French, as this is a key requirement for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for continuous improvement and your hands-on experience in manufacturing environments. Mention specific examples of how you've led transformations or improvements in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to Overall Equipment Effectiveness (OEE), project management, and your ability to build relationships with clients. These are crucial for the Operational Excellence Coach position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at QAD
✨Showcase Your Bilingual Skills
Since the role requires fluency in both English and French, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in French, so practice speaking about your experiences in both languages.
✨Highlight Your Operational Experience
Make sure to discuss your previous roles in manufacturing and operations leadership. Share specific examples of how you've implemented continuous improvement strategies and the impact they had on productivity. This will show that you have the hands-on experience needed for the role.
✨Prepare for Technical Questions
As the position involves using QAD Redzone software and understanding technical requirements, brush up on your knowledge of Overall Equipment Effectiveness (OEE) and any relevant software tools. Be ready to discuss how you've used technology to drive improvements in past roles.
✨Demonstrate Your Coaching Ability
The role focuses heavily on coaching and leading teams. Prepare to share examples of how you've successfully coached others in a professional setting. Highlight your interpersonal skills and how you've built strong relationships with clients and team members to achieve results.