QA is offering an Apprenticeship Programme in Weston-super-Mare to develop skills in first-line IT service desk support. You will learn to diagnose, respond to inquiries, and manage incidents while gaining hands-on experience in Windows environments and Microsoft 365.
The programme emphasizes customer-focused communication, problem solving under pressure, and a clear route from first line to second line engineering, with funded training and progression opportunities.
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First-Line IT Support Apprentice — Remote Training & Certs in Weston-super-Mare employer: QA
Immersive IT is an exceptional employer that fosters a supportive and innovative work culture, perfect for aspiring Network Engineers. Located in Essex, the company offers competitive salaries, ongoing training, and professional development opportunities, ensuring employees can grow their skills while working on diverse projects. With a strong focus on customer service and teamwork, you'll find a rewarding environment where your contributions are valued and your career can flourish.
