IT Support Apprentice in Tewkesbury

IT Support Apprentice in Tewkesbury

Tewkesbury Full-Time 30150 - 36850 £ / year (est.) No working from home possible
QA

At a Glance

  • Tasks: Support and learn from a dynamic team while preparing IT and AV equipment for exciting events.
  • Company: Fast-paced IT services company specialising in live events and tech installations.
  • Benefits: Gain valuable skills through a Level 3 Apprenticeship and hands-on experience.
  • Other info: Experience a collaborative environment with no two weeks the same.
  • Why this job: Kickstart your career in a varied role with endless learning opportunities.
  • Qualifications: Eager attitude and enthusiasm to learn about IT support.

The predicted salary is between 30150 - 36850 £ per year.

We are a dynamic and fast-paced IT services company specialising in supporting high-profile live events and permanent technology installations. Whether it’s managing complex AV and IT infrastructure for large-scale corporate shows or maintaining vital networks at key venues like Farnborough and Gloucester Rugby, we thrive on delivering hands-on, people-focused tech solutions. Our team works across a variety of environments including our warehouse, onsite event venues, and within our internal office IT team. No two weeks are the same – some days are spent prepping gaming PCs and network switches in the workshop, while others are spent loading trucks, setting up LED screens, or resolving IT support tickets. If you're looking to kickstart your career in a role that's varied, collaborative and full of opportunities to learn, this could be the perfect fit for you.

About the role:

We are looking for an eager and enthusiastic individual to join us as an IT Support Apprentice to support and learn from our experienced team. You will have the opportunity to gain valuable skills, knowledge, and experience as you complete a Level 3 Information Communications Technician Apprenticeship.

Responsibilities:

  • Support with checking, packaging, and preparing IT and AV equipment for events
  • Carry out basic repairs, inventory management and pre-building of equipment

IT Support Apprentice in Tewkesbury employer: QA

QA is an excellent employer that fosters a vibrant work culture in Newcastle upon Tyne, where apprentices are encouraged to thrive and develop their technical skills. With a strong emphasis on employee growth, this apprenticeship offers a clear pathway for career advancement while providing hands-on experience in a supportive environment. Join us to be part of a team that values enthusiasm and a passion for technology, ensuring a rewarding and meaningful career journey.

QA

Contact Details:

QA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Apprentice in Tewkesbury

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what QA values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges QA might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at QA!

Direct Apply to QA

Let's not forget to apply directly through the QA website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Support Apprentice in Tewkesbury

IT Support
AV Equipment Management
Basic Repairs
Inventory Management
Networking
Problem-Solving Skills
Team Collaboration

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at QA.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at QA. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at QA

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.