IT Apprentice in Norfolk, Wymondham

We have an exciting opportunity with Inspire ATA! They are a flexi-job provider and you will be employed by Inspire ATA and placed with Wymondham High for your apprenticeship.

About the role: This apprenticeship is a great opportunity for someone interested in IT to gain hands-on experience while working towards a recognised qualification. You’ll support the school’s IT systems, networks, and audio-visual services, working alongside experienced professionals.

Responsibilities:

• IT support & systems: Respond to helpdesk requests and troubleshoot IT issues (on-site and remote). Install and configure hardware and software. Set up and manage user accounts (e.g. Microsoft 365). Maintain an IT knowledge base for common issues.
• Equipment & maintenance: Set up and maintain laptops, iPads, printers, and projectors. Carry out basic repairs and routine maintenance. Track and manage IT equipment inventory.
• Networks & security: Help maintain network connectivity across the school. Support network security and safe IT usage. Assist with cyber security and incident response. Ensure compliance with regulations (e.g. GDPR).
• Audio visual & media: Set up AV equipment for events, assemblies, and performances. Film, edit, and produce video content. Support AV equipment purchasing and supplier coordination.
• General duties: Support IT-related projects. Help with exam material preparation. Attend up to 5 evening events per year.

Desirable skills:

• Interest in IT and technology.
• Strong problem-solving skills.
• Good communication and teamwork.
• Organised, adaptable, and able to prioritise.
• Customer-focused and approachable.
• Microsoft 365 / Office.
• Basic networking or Active Directory.
• Hardware maintenance.
• AV setup or video editing.

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
• GCSE Maths and English (or equivalents) at grades 3+ (D or above).
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.
• You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
• If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

Hours: 37 hours per week, Monday to Thursday, 8am – 4pm, Friday 8am – 3:30pm.

Benefits:

• Eligible for an NUS card for discounts in shops and restaurants.
• Eligible for an apprenticeship oyster card.
• Remote learning.
• Prizes and vouchers to be won (apprentice of the month).

Future prospects: Potential full-time role after completion.

Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.