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- Tasks: Support daily IT operations and resolve technical issues while gaining hands-on experience.
- Company: Join BuildStore, the UK's leading self-build services provider.
- Benefits: Hybrid working, mentorship, and a supportive environment with career progression.
- Other info: 90% of apprentices secure permanent roles after completion.
- Why this job: Kickstart your IT career with real-world experience and a recognised qualification.
- Qualifications: Passion for tech, strong communication skills, and a willingness to learn.
The predicted salary is between 19050 - 19050 £ per year.
About BuildStore: BuildStore is the UK’s leading provider of services and products for self-builders, renovators, and home improvers. From funding solutions to project management support, we’re dedicated to helping people create their dream homes. Our success relies on strong digital systems and responsive IT support — and we’re looking for a motivated ICT apprentice to help manage and enhance our technology across the business.
About the role: As an IT Apprentice, you’ll play a key role in supporting the daily operations of BuildStore IT department. Working closely with the IT Manager, you’ll gain hands-on experience maintaining systems, resolving technical issues, and supporting ongoing IT projects. You’ll study towards a nationally recognised qualification while developing practical, workplace-ready skills.
Responsibilities
- Provide first-line technical support to internal users across the business.
- Assist with installing, configuring, and maintaining hardware, software, and network devices.
- Support the management of servers, cloud systems, and user access controls.
- Monitor and maintain IT systems performance, backups, and security.
- Log and document IT issues, resolutions, and system updates.
- Support IT improvement projects and technology rollouts.
- Help enforce data protection, cybersecurity, and compliance standards.
- Liaise with suppliers and external service providers when required.
- Deliver excellent internal customer service and clear communication.
- Manage and maintain the support ticket desk.
You will need the following skills:
- A genuine passion for technology and IT problem-solving.
- Strong communication and teamwork skills.
- Good organisation and attention to detail.
- Familiarity with Microsoft Office and Windows systems.
- Willingness to learn and develop technical skills.
Salary: £19,050 per annum.
Working hours: 30 hours per week, Monday to Thursday, 9am - 4:30pm, Friday 9am - 1pm.
Benefits:
- Hybrid working (office Monday to Thursday, home on Fridays).
- Mentorship and hands-on experience with a professional IT team.
- Opportunities for progression within BuildStore after completion.
- Friendly, supportive work environment.
- Free on-site parking and accessible public transport links.
Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
IT Technician Apprentice in Livingston employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician Apprentice in Livingston
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend tech meetups, or join online forums. You never know who might have a lead on an apprenticeship or can give you insider tips.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your passion for technology and problem-solving — that’s what BuildStore is all about!
✨Tip Number 3
Don’t forget to research BuildStore! Knowing their services and values will help you tailor your conversations and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about landing that IT Technician Apprentice role.
We think you need these skills to ace IT Technician Apprentice in Livingston
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology! In your application, mention any personal projects or experiences that highlight your love for IT and problem-solving. This will help us understand why you're the perfect fit for our team.
Tailor Your Application: Make sure to customise your application to reflect the skills and responsibilities mentioned in the job description. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing relevant experiences!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at BuildStore!
How to prepare for a job interview at QA
✨Know Your Tech Basics
Brush up on your understanding of common IT concepts and tools, especially those mentioned in the job description. Familiarity with Microsoft Office, Windows systems, and basic networking will show that you're ready to dive into the role.
✨Show Your Passion for IT
During the interview, express your genuine interest in technology and problem-solving. Share any personal projects or experiences that highlight your enthusiasm for IT, as this can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific technical issues or support requests. Think through potential scenarios beforehand and be ready to explain your thought process and problem-solving approach.
✨Demonstrate Communication Skills
Since you'll be providing support to internal users, it's crucial to showcase your communication skills. Practice explaining technical concepts in simple terms, and be prepared to discuss how you would ensure clear communication with team members and users.