IT Support Apprentice: Game-Dev Desktop & Service Desk in Liverpool

IT Support Apprentice: Game-Dev Desktop & Service Desk in Liverpool

Liverpool Apprenticeship 18000 - 25000 € / year (est.) No home office possible
QA

At a Glance

  • Tasks: Assist in delivering IT support for game development specialists and gain hands-on experience.
  • Company: Join a dynamic team at a leading game development company in Liverpool.
  • Benefits: Enjoy PlayStation perks, flexible hours, and comprehensive insurance coverage.
  • Other info: 90% of apprentices secure permanent roles after completing the programme.
  • Why this job: Kickstart your career in tech with a role that offers real-world experience and growth.
  • Qualifications: No prior experience needed; just a passion for tech and gaming!

The predicted salary is between 18000 - 25000 € per year.

QA is offering an IT Support Apprentice position based in Liverpool. In this role, you will assist in delivering IT support services for game development specialists, gaining essential hands-on experience across desktop support and service desk operations.

The position supports your learning in technical skills while contributing to a collaborative team environment. After completing the apprenticeship, 90% of apprentices secure permanent employment, significantly enhancing your career prospects.

Benefits include PlayStation perks, flexible working hours, and comprehensive insurance coverage.

IT Support Apprentice: Game-Dev Desktop & Service Desk in Liverpool employer: QA

QA is an exceptional employer that prioritises the growth and development of its apprentices, offering a vibrant work culture in the heart of Liverpool. With benefits like PlayStation perks, flexible working hours, and comprehensive insurance coverage, employees enjoy a supportive environment that fosters collaboration and innovation. The high rate of permanent employment post-apprenticeship underscores our commitment to nurturing talent and providing meaningful career opportunities in the exciting field of game development.

QA

Contact Detail:

QA Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Apprentice: Game-Dev Desktop & Service Desk in Liverpool

Tip Number 1

Network like a pro! Reach out to current or former apprentices in the IT support field. They can give you insider tips and maybe even refer you to opportunities that aren't advertised.

Tip Number 2

Show off your skills! If you’ve got any relevant projects or experiences, create a portfolio or a GitHub page. This gives you a chance to demonstrate your technical abilities beyond just a CV.

Tip Number 3

Prepare for the interview by practising common IT support scenarios. Think about how you’d troubleshoot issues or handle customer queries. We want you to shine when it’s your turn to impress!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace IT Support Apprentice: Game-Dev Desktop & Service Desk in Liverpool

IT Support
Desktop Support
Service Desk Operations
Technical Skills
Collaboration
Problem-Solving
Customer Service

Some tips for your application 🫡

Show Your Passion for IT:Let us know why you're excited about the IT Support Apprentice role! Share your interest in game development and how you see yourself contributing to our team. A bit of enthusiasm goes a long way!

Tailor Your CV and Cover Letter:Make sure your CV and cover letter are tailored to the job description. Highlight any relevant experience or skills that align with the role, especially in desktop support and service desk operations.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the position.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at QA

Know Your Tech Basics

Make sure you brush up on your IT fundamentals, especially those related to desktop support and service desk operations. Familiarise yourself with common troubleshooting techniques and tools used in game development environments, as this will show your enthusiasm and readiness for the role.

Showcase Your Team Spirit

Since this position emphasises collaboration, be prepared to discuss examples of how you've worked effectively in a team. Highlight any experiences where you contributed to group projects or helped others solve problems, as this will demonstrate your ability to thrive in a supportive environment.

Ask Smart Questions

Prepare thoughtful questions about the apprenticeship and the company culture. Inquire about the types of projects you'll be involved in or how the team collaborates on game development. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Emphasise Your Learning Mindset

As an apprentice, your eagerness to learn is crucial. Be ready to discuss how you approach learning new technologies or skills, and share any relevant experiences where you've successfully picked up new concepts quickly. This will reassure them that you're committed to growing within the role.