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- Tasks: Provide IT support and maintain systems across all sites.
- Company: Family-owned waste management company focused on sustainability.
- Benefits: Life insurance, wellbeing support, and a vibrant team culture.
- Other info: 90% of apprentices secure permanent roles after completing the programme.
- Why this job: Kickstart your career in IT while making a positive impact on the environment.
- Qualifications: 3 GCSEs at grades 4+ and a basic understanding of computers.
The predicted salary is between 18000 - 25000 £ per year.
About Countrystyle Recycling: Countrystyle Recycling is a family-owned waste management and recycling company based in Kent. We work with businesses, local authorities, and organisations of all sizes to deliver reliable, tailored waste solutions that make managing waste simple, efficient, and sustainable. With modern facilities, specialist vehicles, and experienced teams, we help our customers handle waste responsibly while reducing landfill and improving recycling outcomes.
This role is to provide technical support across all sites, on desktop and networking infrastructure.
Responsibilities:- Maintain systems, resolving any general workplace IT issues
- Deliver IT projects, such as a new workflow if relating to the build process, including the carrying out of testing
- Maintenance of company hardware, including the set-up or replacement of computers, monitors and tablets
- Build new user machines and ready them for use by end users, new or existing
- Manage and maintain good quality, accurate documentation on all IT processes & provide support and advice to internal customers
- Monitor and update the ‘IT issues’ database
- Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements
- Basic understanding of computers and software
- Knowledge of Windows operating systems
- Computer support exposure
- Strong communications skills at all levels
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
- You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
- If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
Working hours: 8am – 5pm
Benefits:- Life insurance with access to GP24
- Commitment to wellbeing through Employee Assistance Programme
- Company events and a great team culture!
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Locations
IT Support Apprentice in Kent, Maidstone employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprentice in Kent, Maidstone
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in IT or related fields. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.
✨Tip Number 2
Get your hands dirty with some practical experience. Volunteer for local organisations or help out friends with their tech issues. This not only builds your skills but also gives you real-life examples to discuss in interviews.
✨Tip Number 3
Prepare for interviews by researching common IT support questions. Practice your answers and think of examples from your experiences that showcase your problem-solving skills. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Support Apprentice in Kent, Maidstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the IT Support Apprentice role. We want to see how you can contribute to our team at Countrystyle Recycling!
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your ability to explain technical issues clearly. We love seeing candidates who can bridge the gap between tech and non-tech folks!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon unless it’s relevant to the role. Less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at QA
✨Know Your Tech Basics
Brush up on your understanding of computers and software, especially Windows operating systems. Be ready to discuss any relevant experience you have with IT support or troubleshooting, as this will show your enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong communication is key in this role, practice explaining technical concepts in simple terms. Think about examples where you've successfully helped someone with an IT issue, as this will demonstrate your ability to support internal customers effectively.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Prepare by thinking through how you would handle common IT issues or projects, like setting up new user machines or maintaining documentation. This will help you showcase your problem-solving skills.
✨Research Countrystyle Recycling
Familiarise yourself with Countrystyle Recycling's mission and values. Understanding their approach to waste management and recycling will allow you to tailor your answers and show that you're genuinely interested in contributing to their goals.