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For Companies At a Glance
- Tasks: Diagnose and repair IT equipment while supporting clients with Microsoft 365.
- Company: Join Computer Angels, a friendly IT support company in London.
- Benefits: Gain industry-recognised certifications, health programs, and employee discounts.
- Why this job: Kickstart your tech career with hands-on experience and mentorship.
- Qualifications: 3 GCSEs at grades 4+ and a passion for technology.
- Other info: Great prospects for permanent roles and advanced qualifications.
Job Description
Are you passionate about technology and eager to kickstart your career in education?
We are seeking a dedicated IT Technician Apprentice to join our team at Bow School, an inclusive and thriving secondary school in Tower Hamlets. If you’re eager to develop your technical skills in a rewarding educational environment, we’d love to hear from you.Â
What you’ll be doing:
- You will provide essential technical support across our school, helping staff and students with IT equipment, software, and troubleshooting.
- Assisting with the setup and maintenance of computers, interactive whiteboards, and other digital learning tools.
- Supporting teachers with technical classroom needs and offering solutions to IT related issues.
- Managing software installations, upgrades, and regular maintenance of systems.
- Ensuring the school’s technology runs smoothly, enhancing the learning experience for students.
What we’re looking for:
- A strong interest in technology, computing, and problem-solving.
- A proactive, can-do attitude with excellent communication skills.
- Keen attention to detail and the ability to work independently and as part of a team.
- Willingness to learn and adapt in a fast-paced environment.
- No prior experience necessary – full training will be provided!
Entry requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.Â
For more information please visit the UK ENIC website.
Working hours:Â 35 hours per week, Monday to Friday, 9am to 5pm.
Benefits:
- A structured apprenticeship programme with hands-on learning and mentoring.
- The opportunity to gain a recognised qualification in IT support.
- A supportive school community with opportunities for professional growth.
- Competitive apprentice salary.
- Staff benefits which include: Cycle to Work scheme, staff wellbeing programme, Tech Scheme, onsite fitness room, Employee Assistance Programme, You at Work staff benefits scheme.
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
About QA:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Interested? Apply now!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
IT Technician Apprentice employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician Apprentice
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even acquaintances who work in IT. They might know about openings or can put in a good word for you. Personal connections can make all the difference!
✨Tip Number 2
Don’t underestimate the power of social media! Follow companies like Computer Angels on platforms like LinkedIn and Twitter. Engage with their posts and show your enthusiasm for the industry; it could catch their eye when they’re looking for new talent.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT support and customer service. We recommend doing mock interviews with friends or using online resources. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there. Don’t wait too long; the sooner you apply, the better your chances!
We think you need these skills to ace IT Technician Apprentice
Some tips for your application 🫡
Show Your Passion for Tech: Let us see your enthusiasm for technology in your application! Share any personal projects or experiences that highlight your interest in IT, whether it's fixing your own devices or helping friends with tech issues.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that match the job description, especially your problem-solving abilities and customer service skills.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon unless necessary. We want to understand your qualifications and enthusiasm without wading through fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at QA
✨Know Your Tech Basics
Brush up on your knowledge of hardware and software issues, especially those related to desktops, laptops, and mobile devices. Being able to discuss common problems and solutions will show your passion for technology and problem-solving.
✨Show Off Your Customer Service Skills
Since this role involves front-desk support, be prepared to demonstrate your communication skills. Think of examples where you've helped someone solve a problem or provided excellent service, as this will highlight your ability to connect with clients.
✨Familiarise Yourself with Microsoft 365
As you'll be assisting with Microsoft 365 administration, it’s a good idea to learn the basics of account setup, user management, and troubleshooting common issues. Mentioning any experience or knowledge in this area can set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the apprenticeship. This shows your genuine interest in the role and helps you understand what to expect. For example, ask about the types of projects you might work on or how they support apprentices in their learning.
