IT Support Apprentice - First Line Incident Management

IT Support Apprentice - First Line Incident Management

Full-Time On-site
Q

QA is offering an ICT Level 3 Apprentice role in the UK, designed for candidates starting their IT and telecommunications careers. You will be the first point of contact for customers, learning to diagnose, resolve, and escalate technical issues while delivering a professional service.

37.5 hours per week with full training and development included. This entry-level role focuses on gaining hands-on experience in incident management, IT support, and customer service within a growing provider.

#J-18808-Ljbffr

IT Support Apprentice - First Line Incident Management employer: QA

Immersive IT is an exceptional employer that fosters a supportive and innovative work culture, perfect for aspiring Network Engineers. Located in Essex, the company offers competitive salaries, ongoing training, and professional development opportunities, ensuring employees can grow their skills while working on diverse projects. With a strong focus on customer service and teamwork, you'll find a rewarding environment where your contributions are valued and your career can flourish.

Q

Contact Details:

QA Recruitment Team