At a Glance
- Tasks: Join our IT Security Team and help tackle security alerts and incidents.
- Company: Pacifica, a leading appliance repair company in the UK with a focus on customer service.
- Benefits: Gain hands-on experience, receive mentorship, and enjoy a supportive work environment.
- Other info: Opportunity for growth and learning in a fast-paced industry.
- Why this job: Kickstart your career in IT security while making a real difference in a dynamic team.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 49043 - 59941 £ per year.
Pacifica is one of the largest professional appliance repair companies in UK.
We’ve grown our service through a reputation for excellent customer service, understanding what customers need and making sure that we consistently fulfil their requirements.
About the role: We have a vacancy for an apprentice to join our busy IT Security Team, based at our Head Office in the North East.
You will work closely with the other members of the Security team, assist the IT support team with handling of tickets and calls, whilst liaising with all departments across all Pacifica sites in person or virtually so excellent interpersonal skills are a must.
Responsibilities: Assist in investigating security alerts and incidents under the guidance of senior analysts Follow documented procedures, diagrams, and instructions to analyse and remediate security issues Support the rollout of new security tools, configurations, and controls Complete routine security audits and checks, ensuring findings are documented and escalated appropriately Test and evaluate new security technologies as part of continuous improvement Produce clear procedural documentation and reports Assist the support team in the remediation of tickets and escalated issues Talk employees through troubleshooting steps f...
IT Security Apprentice employer: QA
QA is an excellent employer that fosters a vibrant work culture in Newcastle upon Tyne, where apprentices are encouraged to thrive and develop their technical skills. With a strong emphasis on employee growth, this apprenticeship offers a clear pathway for career advancement while providing hands-on experience in a supportive environment. Join us to be part of a team that values enthusiasm and a passion for technology, ensuring a rewarding and meaningful career journey.
