QA is seeking an ICT Level 3 Apprentice to join the First Line Incident Management Team in the Stratford-upon-Avon area. You will be the initial point of contact for customers, learning to diagnose, resolve, and escalate technical issues while delivering a professional service.
Responsibilities include logging and prioritising incidents, basic IT support for IT systems, networking, voice services, and clear customer communication.
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IT Helpdesk Apprentice — Start Your Tech Career employer: QA
Immersive IT is an exceptional employer that fosters a supportive and innovative work culture, perfect for aspiring Network Engineers. Located in Essex, the company offers competitive salaries, ongoing training, and professional development opportunities, ensuring employees can grow their skills while working on diverse projects. With a strong focus on customer service and teamwork, you'll find a rewarding environment where your contributions are valued and your career can flourish.
