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- Tasks: Provide desk-based IT support and ensure all tech runs smoothly.
- Company: Join Buy It Direct, a leading UK online retailer since 1999.
- Benefits: Earn £16,000 - £18,000 per year with opportunities for growth.
- Why this job: Gain hands-on experience in tech support while working in a dynamic environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for high school and college students looking to kickstart their IT career.
The predicted salary is between 16000 - 18000 £ per year.
About us: Buy It Direct is a UK-based retailer founded in 1999, specialising in technology, appliances, and home furnishings. Operating through well-known online platforms such as Laptops Direct, Appliances Direct, and Furniture123, the company offers a wide range of competitively priced products for households and businesses. Headquartered in Huddersfield, West Yorkshire, the company has grown into one of the UK’s leading online retailers, catering to value-conscious shoppers with exclusive deals and comprehensive support. Overview: We are now looking for an eager candidate to join us as an apprentice. The purpose of the apprentice will be to provide desk based support facilitate the business needs for reliable and functional hardware to ensure all employees can work effectively. Salary: £16,000 – £18,000 per annum. The role / duties: Completion of tasks in a timely manner in line with the ticketing system. Maintaining standards and developing new standards. To ensure all areas within the business are functioning. This may include checks of accessories, printers, TVs and cabling. This may include movement of equipment to other areas of the building, upgrades and improvements. It may also include the setup of new equipment in new office areas. Printer maintenance – attend waste cart alerts, fuser/drum (none user se…
IT First Line Support Apprentice employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT First Line Support Apprentice
✨Tip Number 1
Familiarize yourself with common IT support tools and ticketing systems. Understanding how these systems work will help you demonstrate your readiness for the role during the interview.
✨Tip Number 2
Brush up on your knowledge of hardware components, especially printers and other peripherals mentioned in the job description. Being able to discuss these confidently can set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for learning and development. As an apprentice, your eagerness to grow and adapt is crucial, so be prepared to share examples of how you've learned new skills in the past.
✨Tip Number 4
Research Buy It Direct and its various platforms. Understanding the company's products and services will allow you to tailor your conversation and show genuine interest in being part of their team.
We think you need these skills to ace IT First Line Support Apprentice
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the IT First Line Support Apprentice. Highlight your eagerness to learn and your ability to provide desk-based support in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize any previous experience in IT support, customer service, or technical roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for technology and your desire to contribute to Buy It Direct. Mention specific examples of how you can help maintain standards and support the business needs.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at QA
✨Show Your Enthusiasm for Technology
As an IT First Line Support Apprentice, it's crucial to demonstrate your passion for technology. Be prepared to discuss any relevant experiences or projects you've worked on, even if they were personal or academic. This will show the interviewer that you're eager to learn and grow in the field.
✨Familiarize Yourself with Common IT Issues
Before the interview, brush up on common IT problems and their solutions, especially those related to hardware and peripherals like printers and accessories. Being able to discuss these issues confidently will impress the interviewer and show that you understand the role's responsibilities.
✨Understand the Company’s Products
Research Buy It Direct and its various platforms such as Laptops Direct and Appliances Direct. Knowing the products they offer and their target market will help you tailor your answers and demonstrate your interest in the company during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer about the apprenticeship program, team dynamics, and growth opportunities. This shows that you're serious about the position and eager to engage with the company culture.
