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- Tasks: Support IT operations, assist with user onboarding, and troubleshoot technical issues.
- Company: Join Westdale, an award-winning Solid Wall Insulation contractor with a rich history since 2000.
- Benefits: Enjoy a pension scheme, 20 days annual leave, and a discretionary bonus after probation.
- Why this job: Gain hands-on experience in IT while working in a supportive, family-run team environment.
- Qualifications: 3 GCSEs at grades 4+ and GCSE Maths and English at grades 3+ required.
- Other info: Opportunity for growth and access to exciting projects as you develop your skills.
Established in the year 2000, Westdale has evolved from its humble beginnings as a small rendering company in Doncaster into a nationally recognised, award-winning Solid Wall Insulation contractor.
To support the digitisation and smooth day-to-day IT operations of the business by assisting with user onboarding, system support, and documentation. The role will help ensure continuity across IT functions, assist staff in adopting digital tools and processes, and provide technical support for servers, networks, and infrastructure when needed. Working closely with the Digital Systems Lead, the apprentice will also contribute to maintaining file structures, supporting report building, delivering training, and handling routine IT tasks such as setting up devices and troubleshooting user issues.
Responsibilities:- Day-to-day IT operations: IT onboarding of new staff (devices, accounts, permissions, basic training), support users when systems or hardware go down (image stamping, PDF processing etc.), maintain file structure, access rights, and resolve small issues quickly.
- Support system adoption: Help staff use tools like Nextcloud, Power BI, ODK forms, act as another in office support for IT issues.
- Documentation and continuity: Help document processes I’ve built, assist with planning and continuity in case of absence or future transition.
- Training support: Join in developing and delivering IT/systems training, support new starters or those struggling with digital systems.
- Admin and technical tasks: Assist with SSRS report building (a great place to learn SQL), help clean up and structure server directories and permissions.
- Strong communicator.
- Self-sufficient.
- Able to work in a busy environment and be flexible with duties.
- Personable and able to handle a family run, fast paced team.
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.
- You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
- If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
- Uplift after qualification gained.
- Pension scheme.
- 20 days annual leave plus bank holiday.
- 2 week close at Christmas added to the annual benefit.
- Discretionary bonus scheme - after probation period completed.
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Interested? Apply now!
IT Apprentice employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprentice
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Nextcloud, Power BI, and SQL. Having a basic understanding of these tools will not only boost your confidence but also show us that you're proactive and eager to learn.
✨Tip Number 2
Practice your communication skills, as being a strong communicator is highlighted as a desirable skill. You might want to engage in group discussions or even volunteer for roles that require you to explain technical concepts to non-technical people.
✨Tip Number 3
Show your flexibility and adaptability by preparing examples from your past experiences where you've successfully handled multiple tasks or adapted to changing situations. This will resonate well with our fast-paced team environment.
✨Tip Number 4
Consider creating a small project or portfolio that showcases your ability to document processes or build reports. This could be a great conversation starter during your interview and demonstrate your initiative and technical skills.
We think you need these skills to ace IT Apprentice
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the IT Apprentice position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant skills, education, and any experience related to IT or digital tools. Make sure to include your GCSE results and any other qualifications that meet the entry requirements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific technologies listed in the job description, such as Power BI or SQL, and explain how you are eager to learn and contribute to the team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for an IT role.
How to prepare for a job interview at QA
✨Research the Company
Before your interview, take some time to learn about Westdale and its journey from a small rendering company to an award-winning contractor. Understanding their values and mission will help you align your answers with what they are looking for.
✨Showcase Your Communication Skills
As a strong communicator is desirable for this role, be prepared to demonstrate your ability to explain technical concepts clearly. Use examples from your past experiences where you successfully communicated with others, especially in a busy environment.
✨Prepare for Technical Questions
Brush up on the technologies mentioned in the job description, such as Nextcloud, Power BI, and SQL. Be ready to discuss any relevant experience you have with these tools or similar ones, and don't hesitate to express your eagerness to learn more.
✨Demonstrate Flexibility and Team Spirit
This role requires someone who can adapt to various duties and work well within a family-run team. Share examples of how you've been flexible in previous roles or projects, and highlight your ability to collaborate effectively with others.
