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- Tasks: Provide first-line tech support and troubleshoot hardware, software, and network issues.
- Company: Join The Edinburgh Academy, a dynamic co-educational school fostering curiosity and innovation.
- Benefits: Gain hands-on experience in IT while working in a supportive educational environment.
- Why this job: Be part of a collaborative culture that empowers students and values technology's role in learning.
- Qualifications: No prior experience needed; just bring your enthusiasm for technology and problem-solving!
- Other info: Interviews will be held on Monday, January 20th, 2025.
Employer description: The Edinburgh Academy is a fully co-educational school. The School consists of a Senior School, Junior School and a Nursery Department. The School is a member of HMC. The Edinburgh Academy moved to full co-education across the whole school in 2008. The Junior and Senior Schools are on separate sites, both of which have spacious grounds and sports facilities including extensive playing fields, an all-weather sports area, and a large Sports Hall and Centre. The Edinburgh Academy is a dynamic and inclusive learning environment where we empower our students to succeed and grow. Overview: We are dedicated to fostering a culture of curiosity, innovation and collaboration, and we recognise that reliable technology plays a crucial role in our daily operations. We are now looking for an eager candidate to join us as an apprentice. Location: 42 Henderson Row, Edinburgh, EH3 5BL Program: IT Support Professional – SCQF Level 8 (Please note that we intend to interview for this role on Monday 20th January 2025 .) Duties: [will be to:] Provide first-line technical support to staff and pupils, including troubleshooting and resolving hardware, software, and network issues.? Set up, configure, and maintain computers, printers, and other technology equipment acro…
IT Apprentice employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprentice
✨Tip Number 1
Familiarize yourself with the specific technologies and software used at The Edinburgh Academy. Research their IT infrastructure and be prepared to discuss how you can contribute to maintaining and improving it during your interview.
✨Tip Number 2
Show your enthusiasm for learning and growing in the IT field. Be ready to share examples of how you've taken initiative in past experiences, whether through personal projects or relevant coursework.
✨Tip Number 3
Highlight your communication skills, as providing support to staff and pupils will require clear and effective interaction. Prepare to demonstrate how you can explain technical concepts in a way that is easy for non-technical users to understand.
✨Tip Number 4
Research The Edinburgh Academy's values and culture. Be ready to discuss how your personal values align with theirs, especially regarding curiosity, innovation, and collaboration, which are key to their working environment.
We think you need these skills to ace IT Apprentice
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Apprentice position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with IT support, troubleshooting, or working with technology. Even if it's informal experience, such as helping friends or family with tech issues, make sure to mention it.
Show Enthusiasm for Learning: Since this is an apprenticeship, express your eagerness to learn and grow in the field of IT. Mention any relevant courses, certifications, or personal projects that demonstrate your commitment to developing your skills.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at QA
✨Research the School
Make sure to familiarize yourself with The Edinburgh Academy's values, mission, and the specific programs they offer. Understanding their commitment to a dynamic and inclusive learning environment will help you align your answers with their culture.
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge and experience. Highlight any relevant projects or experiences where you provided technical support or resolved issues, as this will demonstrate your readiness for the IT Support Professional role.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to troubleshoot a hypothetical technical issue. Practice articulating your thought process clearly and logically, as this will showcase your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the apprenticeship program, the technology used at the school, and how the IT team collaborates with staff and students. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
