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- Tasks: Provide IT support, install software, and maintain school tech equipment.
- Company: Join Salendine Nook High School, a caring community with a 'Good' OFSTED rating.
- Benefits: Earn an ICT Level 3 Apprenticeship and enjoy career progression opportunities.
- Other info: 90% of QA apprentices secure permanent jobs after completing their apprenticeship.
- Why this job: Be part of a supportive environment while gaining valuable skills in tech.
- Qualifications: 3 GCSEs at grades 4+ and GCSE Maths and English at grades 3+ required.
Salendine Nook High School is over-subscribed, achieves good academic standards and has a reputation as a caring community. In the recent inspection in January 2025, OFSTED graded the school as ‘Good’ in all categories and hence ‘Good’ overall.
Responsibilities:
- Providing first line helpdesk support to students, staff, contractors and visitors.
- Installing new software, hardware upgrades and replacing components as and when required.
- Maintaining the upkeep of the school I.T. inventory.
- Monitoring and logging helpdesk issues on the IT support request system.
- Supporting staff setting up and preparing equipment around the school e.g. assembly set up, presentation evening, etc.
- Setting up laptops, projectors, whiteboards, sound systems as and when required, ensuring they are ready to use.
- Providing basic maintenance and cleaning support for all computer equipment and networks, including the connection and commission of new equipment and security marking.
- Using systems to set up accounts and reset passwords.
- Setting up and installing printers.
- Receiving and checking deliveries and associated invoices.
Desirable skills:
- Motivated, pro-active and use initiative.
- Punctual.
- Treat people with respect and fairness.
- Take personal responsibility for own learning.
- Positive.
- Honesty.
- Respectful.
- Flexible.
- Communicative.
- Supportive.
Entry requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.
- You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
- If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
Working hours: 37 hours per week.
Benefits:
- Gain an ICT Level 3 Apprenticeship qualification.
- The opportunity for progression within your career.
- Good work environment within a place of learning.
Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.
Interested? Apply now!
ICT Technician Apprentice employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician Apprentice
✨Tip Number 1
Familiarise yourself with common IT support issues and solutions. Being able to demonstrate your knowledge of troubleshooting techniques during an interview can set you apart from other candidates.
✨Tip Number 2
Showcase your communication skills by preparing to discuss how you've helped others in the past, whether in a school project or a part-time job. This will highlight your supportive nature, which is essential for this role.
✨Tip Number 3
Research Salendine Nook High School and its community values. Understanding their ethos will help you align your answers with what they are looking for in a candidate, making you a more appealing choice.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in the role and the school. This shows initiative and enthusiasm, which are qualities they value highly in an apprentice.
We think you need these skills to ace ICT Technician Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the ICT Technician Apprentice position. Tailor your application to highlight how your experiences align with these requirements.
Highlight Relevant Skills: Make sure to emphasise any relevant skills you possess, such as technical knowledge, problem-solving abilities, and communication skills. Use specific examples from your past experiences to demonstrate these skills.
Craft a Strong Personal Statement: Write a personal statement that reflects your motivation for applying. Explain why you are interested in this apprenticeship and how it fits into your career goals. Be genuine and let your personality shine through.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for a role in IT support.
How to prepare for a job interview at QA
✨Research the School
Before your interview, take some time to learn about Salendine Nook High School. Understand its values, achievements, and community involvement. This will help you tailor your answers and show genuine interest in being part of their team.
✨Demonstrate Technical Knowledge
Be prepared to discuss your understanding of ICT systems and support. Familiarise yourself with common software and hardware issues, as well as basic troubleshooting techniques. Showing that you have a grasp of these concepts will impress the interviewers.
✨Showcase Your Soft Skills
As an ICT Technician Apprentice, you'll need to communicate effectively with students and staff. Highlight your ability to be supportive, respectful, and flexible. Share examples from your past experiences where you've demonstrated these qualities.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, the team, or the school's future plans. This shows your enthusiasm and helps you determine if the position is the right fit for you.