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For Companies At a Glance
- Tasks: Support IT team by solving tech problems and learning on the job.
- Company: Join Farmfoods, a friendly family business with a supportive culture.
- Benefits: Earn £23k–£26.5k, enjoy 30 days holiday, and receive discounts.
- Other info: Full support from mentors and a strong chance for future employment.
- Why this job: Kickstart your tech career with hands-on experience and a funded qualification.
- Qualifications: National 5 Maths & English (C or above) and a willingness to learn.
The predicted salary is between 23000 - 26500 £ per year.
Looking for a role where you feel part of a friendly team, and earn a great salary? IT Support Apprentice – Cumbernauld £23,000–£26,500 • Full-time • 40 hours
About the role
If you’re interested in tech, enjoy solving problems, or just want a job where you learn loads while getting paid, this could be perfect for you. Farmfoods is a long-running, friendly family business. Their IT team helps keep shops and warehouses running across the UK, and now you could be part of that team.
You don’t need experience. Just curiosity and a willingness to learn. You will be supported all the way!
What you’ll do
- Help team members solve their IT problems
- Fix basic hardware, software and network issues
- Set up and look after devices
- Study for your SCQF Level 8 Digital Technology Apprenticeship
What they need from you
- National 5 Maths & English (C or above)
- Willing to learn and study alongside work
- Right to work in the UK
- Driving licence helpful (not essential)
Working week: 40 hours per week, shift patterns of 7am – 4pm / 8am – 5pm / 9am – 6pm, working 5 days out of 7 (including weekends)
What you’ll get
- £23k–£26.5k salary
- A funded apprenticeship qualification
- Paid study time
- 30 days holiday
- 15% staff discount
- Free meals, parking & refreshments
- Discounts on cinema, gyms, travel + more
- Life assurance & workplace pension
- A likely full-time job after you finish
Your future
After 12 months, you’ll finish with real experience, a recognised qualification, and a strong chance to stay on, with the option to progress to a Level 10 Degree Apprenticeship.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
IT Help Desk, IT support to support - IT service management in Glasgow employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Help Desk, IT support to support - IT service management in Glasgow
✨Tip Number 1
Get to know the company! Research Farmfoods and their IT team. Understanding their values and culture will help you connect during interviews and show that you're genuinely interested in being part of their friendly team.
✨Tip Number 2
Practice your problem-solving skills! Since this role is all about helping others with tech issues, try to think through common IT problems and how you would solve them. This will prepare you for any scenario they might throw at you in an interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work in the IT team at Farmfoods.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for enthusiastic candidates who are ready to learn and grow with us!
We think you need these skills to ace IT Help Desk, IT support to support - IT service management in Glasgow
Some tips for your application 🫡
Show Your Curiosity: We want to see your enthusiasm for tech! In your application, mention any personal projects or interests that showcase your curiosity and willingness to learn. It’s all about that passion!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Use keywords from the job description to show us you’re a perfect fit for the IT Help Desk position.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and make sure we can easily understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at QA
✨Know Your Tech Basics
Brush up on your basic IT knowledge before the interview. Familiarise yourself with common hardware and software issues, as well as basic troubleshooting steps. This will show your curiosity and willingness to learn, which is exactly what they’re looking for!
✨Show Your Problem-Solving Skills
Think of examples where you've solved problems in the past, even if they're not tech-related. Whether it’s fixing a family member's computer or helping a friend with a tech issue, be ready to share these experiences. It demonstrates your ability to tackle challenges head-on.
✨Ask Questions
Prepare some thoughtful questions about the role and the team. This shows that you’re genuinely interested in the position and eager to learn more. You might ask about the types of IT issues they commonly face or how the apprenticeship programme works.
✨Be Yourself
Farmfoods values a friendly team atmosphere, so let your personality shine through! Be genuine and approachable during the interview. They want to see that you’ll fit in well with their team, so don’t be afraid to show your enthusiasm for the role.