At a Glance
- Tasks: Provide 1st line IT support and troubleshoot hardware/software issues.
- Company: Join Allied Vehicles, a leading automotive and mobility solutions provider.
- Benefits: Enjoy 25 days leave, company pension, and employee discounts.
- Other info: 90% of apprentices secure permanent roles; excellent career progression opportunities.
- Why this job: Gain hands-on experience while working towards a recognised IT qualification.
- Qualifications: Strong interest in IT and technology; no prior experience required.
The predicted salary is between 18000 - 25000 € per year.
Allied Vehicles are offering an exciting opportunity for an IT Support Engineer Apprentice to join our team while working towards a Technical Apprenticeship in IT Support (SCQF Level 8) with QA. Allied Vehicles is one of the UK’s leading automotive and mobility solution providers, specialising in vehicle manufacturing, adaptation, and support services. With a strong reputation for innovation and quality, Allied Vehicles offers a supportive environment where apprentices can develop their skills, gain real responsibility, and build a long-term career.
- Providing 1st line IT support via the service desk
- Diagnosing and troubleshooting hardware and software issues
- Installing and supporting company-approved software
- Assisting with IT projects and general departmental tasks
A recognised SCQF Level 8 qualification in IT Support
Hands-on experience in a professional IT environment
Strong interest in IT and technology
Full-time, 37.5 hours per week
25 days annual leave + bank holidays
- Company pension and annual profit share
- Cycle-to-work scheme & employee discounts
- Free on-site parking and staff facilities
- 24/7 virtual GP access and wellbeing support
- Career progression and annual salary reviews
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in this vacancy please apply below as soon as possible.
IT Help Desk Engineer in Glasgow employer: QA
Allied Vehicles is an exceptional employer, offering a dynamic and supportive environment for IT Help Desk Engineer apprentices to thrive. With a strong focus on employee growth, you will benefit from hands-on experience, a nationally recognised qualification, and a range of perks including generous annual leave, a company pension, and wellbeing support. Join us in a location that champions innovation and quality, where your contributions are valued and career progression is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land IT Help Desk Engineer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT support. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal project that highlights your IT troubleshooting abilities. This can really set you apart from other candidates when you apply through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace IT Help Desk Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the IT Help Desk Engineer role. Highlight any relevant IT support experience, even if it's from personal projects or studies, to show us you're passionate about technology.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the apprenticeship and how your background makes you a great fit. Be genuine and let your enthusiasm for IT come through!
Showcase Your Problem-Solving Skills:In your application, mention specific examples where you've diagnosed or solved tech issues. We love seeing how you approach challenges, so don’t hold back on sharing your thought process!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at QA
✨Know Your Tech Basics
Make sure you brush up on your fundamental IT knowledge. Familiarise yourself with common hardware and software issues, as well as the tools and technologies mentioned in the job description. This will help you answer technical questions confidently.
✨Show Your Problem-Solving Skills
During the interview, be prepared to discuss how you've tackled IT problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical thinking and troubleshooting abilities.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Ask about the team dynamics or upcoming IT projects they might have.
✨Highlight Your Willingness to Learn
As an apprentice, your eagerness to learn is crucial. Share examples of how you've pursued knowledge in IT, whether through courses, personal projects, or self-study. This will reassure them that you're committed to growing in your role.
