QA is offering a First-Line Service Desk Apprenticeship in the UK. You’ll be the first point of contact for customers, diagnosing issues and guiding users to resolution with honesty and clarity.
The role demands a genuine people person who stays calm under pressure, with strong communication and a willingness to learn. 37.5 hours weekly, funded training, modern laptop, remote setup, parking, and Perkbox access.
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First-Line IT Support Apprentice - Remote Work & Training employer: QA
Immersive IT is an exceptional employer that fosters a supportive and innovative work culture, perfect for aspiring Network Engineers. Located in Essex, the company offers competitive salaries, ongoing training, and professional development opportunities, ensuring employees can grow their skills while working on diverse projects. With a strong focus on customer service and teamwork, you'll find a rewarding environment where your contributions are valued and your career can flourish.
