Lochmaben Medical Group is seeking a friendly, approachable, and highly organised apprentice to join our supportive team, serving patients across the Lockerbie area. As the first point of contact for patients, you will provide a professional, welcoming, and efficient service both at the reception desk and through telephone and email communication. You will play an important role in ensuring patients receive the support they need while helping the practice run smoothly and effectively. The role will involve managing appointments, signposting patients to the appropriate services, maintaining accurate records, and supporting the day-to-day administrative functions of a busy medical practice. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and is looking to build a long-term career in healthcare administration. Responsibilities: Act as the first point of contact for patients and healthcare professionals via telephone, email, and face-to-face interactions. Manage appointment bookings, cancellations, and patient enquiries. Develop expertise in the clinical systems used to manage patient records, appointments, prescriptions, medical histories, and clinical workflows. Support the accurate recording and maintenance of patient information. Process and manage inbound c...
Digital Support Apprentice employer: QA
QA is an excellent employer that fosters a vibrant work culture in Newcastle upon Tyne, where apprentices are encouraged to thrive and develop their technical skills. With a strong emphasis on employee growth, this apprenticeship offers a clear pathway for career advancement while providing hands-on experience in a supportive environment. Join us to be part of a team that values enthusiasm and a passion for technology, ensuring a rewarding and meaningful career journey.
