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- Tasks: Support digital tasks and enhance communication across departments while learning key skills.
- Company: Join the Ogilvie Group, a diverse company with a rich history since 1953.
- Benefits: Earn £18,000 - £20,000, enjoy free parking, and participate in exciting corporate events.
- Why this job: Kickstart your career with hands-on training and a nationally recognised qualification.
- Qualifications: Good communication skills, enthusiasm to learn, and ability to work in a team.
- Other info: 90% of apprentices secure permanent roles; excellent growth opportunities await!
The predicted salary is between 14400 - 16000 £ per year.
Employer description
Established in 1953, the Ogilvie Group started life as a construction company in Stirling, Scotland. An on-going diversification strategy has seen the company successfully branch out into areas including vehicle contract hire, daily rental, IT, communications, geomatics and house building.
Overview
The main purpose of the role of the Digital Support Apprentice is to spend time in all of our departments developing the key skills, systems and applications knowledge, internal and external communications and behaviours required for a future role within those departments through on the job training and tutorship from current personnel.
Responsibilities
- Support with digital support tasks with a view to identifying and enhancing cross-over communications between departments. This will involve updating and reporting on Maximizer CRM system and referring to KEY2 and Leaselink to provide updates for customers externally.
- Reviewing and completing daily scheduled reports via Microsoft Excel. This data then needs to be updated on our CRM System, Maximizer.
- Utilize Leaselink to process short term lease hires from start to finish. This will involve passing information regarding vehicle specifications, dates and locations to the relevant teams within Ogilvie to allow them to action.
- Become a Maximizer superuser for the business, support the usage for new colleagues.
- Confirm and update vehicle data within KEY2, our fleet management database.
- Assisting in the appropriate timescales for the flow of information between departments. This requires you to utilize LeaseLink, our lease management system, to coordinate timescales/timelines.
- Ensuring our customers receive accurate, timely and relevant information via Microsoft Outlook.
- Developing knowledge of systems and applications with a view to future proofing our journey into the A.I. arena.
Desirable skills
- Good communication skills, speaking to numerous colleagues on a daily basis.
- Good telephone manner.
- Good computer skills.
- Enthusiasm to learn.
- Able to work well individually and as part of a team.
- Able to work in a fast-paced environment with a variety of tasks.
- Excellent organisational skills.
Salary
£18,000 – £20,000per annum.
Working hours
37.5 hours per week.
Benefits
- Free on-site parking
- Open plan office.
- Corporate events.
- Company incentives.
- Customer site days (allowance to test new vehicles on site).
- Proof of apprenticeship progression into leadership roles.
Future prospects
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
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Digital Support Apprentice employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprentice
✨Tip Number 1
Get to know the company inside out! Research Ogilvie Group's history, values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with various departments, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with CRM systems like Maximizer and tools like Microsoft Excel. Mention any relevant experience during your interviews to demonstrate your readiness for the digital support tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the Ogilvie Group as a Digital Support Apprentice.
We think you need these skills to ace Digital Support Apprentice
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for learning and digital support shine through in your application. We want to see that you're excited about the opportunity to grow and develop your skills with us!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Digital Support Apprentice role. We love seeing how your background can contribute to our team, so don’t hold back!
Craft a Catchy Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be personal, be genuine, and let us know what makes you tick. We want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at QA
✨Know Your Stuff
Before the interview, make sure you understand the basics of the Maximizer CRM system and how it fits into the role. Familiarise yourself with the key responsibilities mentioned in the job description, like updating reports via Excel and using LeaseLink. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Communication Skills
Since good communication is a must for this role, practice articulating your thoughts clearly. Think of examples from your past experiences where you successfully communicated with others, whether in a team setting or while handling customer queries. This will help demonstrate your ability to thrive in a fast-paced environment.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask during the interview. Inquire about the training process for becoming a Maximizer superuser or how the company supports apprentices in their career progression. This shows that you're not just focused on getting the job but are also keen on growing within the company.
✨Be Enthusiastic and Open to Learning
Let your enthusiasm shine through! The role requires a willingness to learn and adapt, so express your eagerness to develop new skills, especially in areas like A.I. and digital support. Share any relevant experiences that highlight your adaptability and passion for learning, as this will resonate well with the interviewers.
