At a Glance
- Tasks: Support our Commercial Property team by processing invoices and handling customer enquiries.
- Company: Join one of Scotland's largest property factoring companies with a focus on exceptional service.
- Benefits: Comprehensive training, supportive environment, and opportunities for career growth.
- Other info: Dynamic role in a professional team with a commitment to innovation.
- Why this job: Be the first point of contact for clients and enhance their service experience.
- Qualifications: Confident communication skills and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
Ross and Liddell is one of Scotland's largest and most professional property factoring companies, dedicated to delivering exceptional customer service across the country.
With a commitment to continuous improvement and innovation, we prioritize our clients' needs while providing comprehensive training and support for our staff.
We are seeking a proactive and confident individual to join our Commercial Property team based in Glasgow, you will play a key role in enhancing our client service experience.
Responsibilities: Processing contractor invoices via Microsoft Excel Preparing correspondence and letters and send these to customer/management via Microsoft Outlook Be the first point of contact for incoming telephone enquiries from customers, triage calls where appropriate to allow management to handle any urgent requirements Become a CPL Property Management System superuser.
This involves correctly updating and saving new customer information or queries Data entry and processing via Microsoft Excel and CPL internal system Collating information for colleagues and clients using Microsoft word, pulling information from the CPL management system What we’re looking for: Confident telephone manner and strong interpersonal skills Effective communication abiliti...
