At a Glance
- Tasks: Provide IT support, maintain systems, and manage hardware across all sites.
- Company: Family-owned waste management company focused on sustainability and community support.
- Benefits: Life insurance, GP access, wellbeing support, and a vibrant team culture.
- Other info: 90% of apprentices secure permanent roles after completing the programme.
- Why this job: Kickstart your career in IT with hands-on experience and real impact.
- Qualifications: 3 GCSEs at grades 4+ and basic computer knowledge required.
The predicted salary is between 15000 - 20000 £ per year.
About Countrystyle Recycling: Countrystyle Recycling is a family-owned waste management and recycling company based in Kent. We work with businesses, local authorities, and organisations of all sizes to deliver reliable, tailored waste solutions that make managing waste simple, efficient, and sustainable. With modern facilities, specialist vehicles, and experienced teams, we help our customers handle waste responsibly while reducing landfill and improving recycling outcomes. Countrystyle is proud to support businesses and communities with practical waste management solutions that work.
This role is to provide technical support across all sites, on desktop and networking infrastructure.
Responsibilities:- Maintain systems, resolving any general workplace IT issues
- Deliver IT projects, such as a new workflow if relating to the build process, including the carrying out of testing
- Maintenance of company hardware, including the set-up or replacement of computers, monitors and tablets
- Build new user machines and ready them for use by end users, new or existing
- Manage and maintain good quality, accurate documentation on all IT processes & provide support and advice to internal customers
- Monitor and update the 'IT issues' database
- Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements
- Basic understanding of computers and software
- Knowledge of Windows operating systems
- Computer support exposure
- Strong communications skills at all levels
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
- You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
- If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
Working hours: 8am - 5pm
Benefits:- Life insurance with access to GP24
- Commitment to wellbeing through Employee Assistance Programme
- Company events and a great team culture!
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Interested? Apply now!
IT Support Apprentice in Chatham employer: QA
Countrystyle Recycling is an excellent employer that prioritises employee wellbeing and growth, offering a supportive work culture where apprentices can thrive. With modern facilities in Kent and a commitment to sustainability, employees benefit from hands-on experience in IT support while contributing to meaningful waste management solutions. The company also provides valuable perks such as life insurance, access to GP services, and a strong team spirit, making it an ideal place for those seeking a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Apprentice in Chatham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT support. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Show off your skills! If you’ve worked on any personal projects or have relevant experience, be sure to mention them during interviews. It’s a great way to demonstrate your passion and knowledge in IT.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from enthusiastic candidates who are eager to join our team at Countrystyle Recycling.
We think you need these skills to ace IT Support Apprentice in Chatham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the IT Support Apprentice role. We want to see how you can contribute to our team at Countrystyle Recycling!
Show Off Your Tech Skills:Don’t be shy about showcasing your understanding of computers and software. Mention any relevant experience you have, even if it’s just helping friends or family with their tech issues. We love a proactive attitude!
Keep It Clear and Concise:When writing your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s necessary. Make it easy for us to see why you’re a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at QA
✨Know Your Tech Basics
Make sure you brush up on your understanding of computers and software, especially Windows operating systems. Being able to discuss your knowledge confidently will show that you're ready to tackle the technical challenges of the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a colleague with an IT issue, so think about how you'd break it down for someone who isn't tech-savvy.
✨Prepare for Real-World Scenarios
Think about common IT issues you’ve encountered or heard about, and prepare to discuss how you would resolve them. This could include anything from setting up new user machines to troubleshooting hardware problems.
✨Understand the Company Culture
Research Countrystyle Recycling and their approach to waste management. Understanding their values and how they support businesses and communities will help you align your answers with what they’re looking for in a candidate.
