Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily telecom operations and ensure smooth coordination between teams and customers.
- Company: Wayv Talk, a fast-growing telecommunications provider for SMEs in the UK.
- Benefits: Gain hands-on experience in a dynamic industry with potential for career growth.
- Other info: Exciting opportunity to learn and grow in a supportive environment.
- Why this job: Be part of a team that delivers essential connectivity solutions to businesses.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 18000 - 25000 £ per year.
Wayv Talk and Broadband for Business is a fast-growing telecommunications provider delivering broadband, voice, mobile, I.T and connectivity solutions to SMEs throughout the UK.
The Operations Assistant plays a crucial role in supporting day-to-day telecom operations, ensuring smooth coordination between suppliers, engineers, customers, and internal support teams.
Responsibilities:- Onboarding new customers, gathering information on customer requirements, planning and booking installations.
- Manage multiple tasks while maintaining a high level of accuracy and attention to detail.
- Handle broadband orders (SoGEA, FTTP, leased lines), track supplier tickets, and chase updates including civil works.
- Liaise with engineering, support and accounts teams to ensure smooth installations and service transitions.
- Ensure customers are fully set up prior to installation, including adding numbers to platforms and confirming service readiness.
- Provide customers with regular updates on porting dates, broadband installation/survey progress, cease completion, and settlements.
- Submitting number ports, monitoring progress, updating customers, and liaising with suppliers.
- Chase suppliers for updates on ports, broadband orders, civil work, and open tickets.
- Ensure all equipment is ordered and ready for installation.
Business Operations Assistant Apprentice employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Assistant Apprentice
✨Tip Number 1
Network like a pro! Reach out to people in the telecoms industry, especially those working at Wayv Talk. A friendly chat can open doors and give you insights that might just land you that Operations Assistant role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss how your attention to detail and multitasking abilities can help streamline their operations. We want to see how you can make an impact!
✨Tip Number 3
Prepare for interviews by researching common questions related to customer onboarding and telecom operations. Practise your answers so you can confidently demonstrate your knowledge and enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Business Operations Assistant Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Operations Assistant role. Highlight any relevant experience you have in telecom operations or customer service, and don’t forget to showcase your attention to detail and multitasking skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role at Wayv Talk and how your skills align with their needs. Be genuine and let your personality come through!
Showcase Your Communication Skills: Since the role involves liaising with various teams and customers, make sure to demonstrate your strong communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively communicated in a past role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at QA
✨Know Your Stuff
Make sure you understand the basics of telecommunications and the specific services offered by Wayv Talk. Brush up on terms like SoGEA, FTTP, and leased lines. This will show that you're genuinely interested in the role and can hit the ground running.
✨Show Off Your Organisation Skills
As an Operations Assistant, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed several responsibilities at once. Highlight your attention to detail and how you ensure accuracy in your work.
✨Practice Your Communication
You'll be liaising with various teams and customers, so strong communication skills are a must. Practice explaining complex ideas simply and clearly. You might even want to role-play some scenarios where you have to update a customer or coordinate with a supplier.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges they face in operations. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.