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- Tasks: Join the Digital Support team, solving enquiries and managing job information.
- Company: Eliminate Ltd, a leading pest control provider in Scotland.
- Benefits: Earn £17,000, enjoy 26 days holiday, plus an extra day for your birthday!
- Other info: Receive dedicated support from a skills coach and mentor throughout your apprenticeship.
- Why this job: Kickstart your career with hands-on experience and a nationally recognised qualification.
- Qualifications: Passion to learn, good communication skills, driving licence is a bonus.
The predicted salary is between 17000 - 17000 £ per year.
Eliminate Ltd provide 24 hour pest control in Edinburgh and throughout Central Scotland, delivering routine, managed and emergency pest removal services when clients need them most. Eliminate are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Broxburn office.
Responsibilities
- Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.
- Becoming a superuser in their FieldMotion - responsible for scheduling jobs and managing job information.
- Collaborating with the operations manager to support with creating and processing invoices through Quickbooks.
- Using Excel to organise and update sales information, recording and filing this information when appropriate.
- Supporting the accounts team through bookkeeping.
- Using Microsoft Packages as part of your daily routine, emailing with Outlook, Teams and Excel to update records and collaborate with clients.
Qualifications
- Someone passionate to learn.
- Someone determined.
- Someone with good aspiration & communication skills.
- Driving licence and own vehicle would be beneficial but not essential.
Salary: £17,000 per annum.
Working hours: Monday to Friday, 8am - 5pm.
Benefits
- 26 days holiday (Plus Christmas and New Year).
- Additional day off for your birthday (Will be added to the Friday or Monday if falls on a weekend).
Future prospects
Potential of a full-time role on completion.
Important information
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Digital Support Apprentice in Broxburn employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprentice in Broxburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Eliminate Ltd. Understand their services and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and how they relate to the Digital Support Apprentice role.
✨Tip Number 3
Show off your passion! During the interview, let your enthusiasm for learning and growing in the digital field shine through. Share examples of how you've tackled challenges in the past and what you hope to achieve in this apprenticeship.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Digital Support Apprentice in Broxburn
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for learning and growing in the digital support field. Share any relevant experiences or interests that highlight your determination to succeed in this role.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and responsibilities mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your skills and experiences, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible.
How to prepare for a job interview at QA
✨Know Your Stuff
Before the interview, make sure you understand what Eliminate Ltd does and the role of a Digital Support Apprentice. Familiarise yourself with their services, especially how they use technology in pest control. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Skills
Be ready to discuss your experience with Microsoft packages, especially Excel and Outlook. Think of specific examples where you've used these tools effectively. If you have any experience with bookkeeping or invoicing, mention that too—it’s relevant to the role!
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team you'll be working with, the training process, or how success is measured in the role. It shows you're engaged and thinking about how you can contribute.
✨Be Yourself
Eliminate is looking for someone passionate and determined. Don’t be afraid to let your personality shine through during the interview. Share your aspirations and why you’re excited about this apprenticeship. Authenticity can really set you apart from other candidates!