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- Tasks: Join the Digital Support team, solving enquiries and supporting finance operations.
- Company: Stirling and Gilmour, a leading law firm in West Dumbartonshire.
- Benefits: Competitive salary, bonuses, and a supportive learning environment.
- Why this job: Gain valuable experience and a recognised qualification while making a real impact.
- Qualifications: Good communication and numeracy skills; teamwork is essential.
- Other info: Potential for a full-time role after completing your apprenticeship.
The predicted salary is between 16640 - 16640 £ per year.
Stirling and Gilmour is one of the leading Solicitors & Notaries in west Dumbartonshire, serving clients across Alexandria, Clydebank & Helensburgh.
Overview: Stirling and Gilmour are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Alexandria office.
Responsibilities:
- Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.
- Becoming a superuser in Laware - Supporting the Finance team with Financial Transactions & Client Ledgers.
- Collaborating with the finance team, you will support with Reconciling bank accounts & Entering & reconciling Purchase ledger.
- You will be responsible for creating and managing Spreadsheets with client information through Excel.
- Using Microsoft Packages as part of your daily routine, you will be emailing with Outlook, Teams and Word to create letters & correspondence.
Desirable skills:
- Good Communication skills
- Good numeracy skills
- Must be a team player
Salary: £16,640 per annum.
Working hours: 35 hours per week, 9am - 5pm, Monday to Friday.
Benefits: Discretionary summer and winter bonus for the staff.
Future prospects: Potential of a full-time role on completion.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
Digital Support Apprentice. Job in Alexandria Education & Training Jobs employer: QA
Contact Detail:
QA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprentice. Job in Alexandria Education & Training Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stirling and Gilmour. Understand their values, mission, and what they do in the community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your skills, like communication and teamwork, align with the role of Digital Support Apprentice. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your tech skills! Since this role involves using Microsoft packages and managing spreadsheets, be ready to discuss your experience with these tools. Maybe even bring along a sample spreadsheet you've created to demonstrate your abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Digital Support Apprentice. Job in Alexandria Education & Training Jobs
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Digital Support Apprentice role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant abilities!
Show Off Your Communication Skills: Since good communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your cover letter or CV, let us see your personality shine through your writing!
Be Specific About Your Experience: When detailing your past experiences, be specific about what you did and the impact it had. We love seeing concrete examples of problem-solving and teamwork, so share those stories that show us you’re a great fit for our Digital Team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at QA
✨Know Your Stuff
Before the interview, make sure you understand the role of a Digital Applications Support Apprentice. Familiarise yourself with the tools mentioned in the job description, like Laware and Excel. Being able to discuss how you can use these tools effectively will show your enthusiasm and readiness for the position.
✨Show Off Your Communication Skills
Since good communication is key for this role, practice explaining complex ideas simply. You might be asked to describe how you would handle an incoming enquiry or resolve a problem. Use clear examples from your past experiences to demonstrate your ability to communicate effectively.
✨Be a Team Player
This job requires collaboration with the finance team, so be prepared to discuss your experience working in teams. Think of specific instances where you contributed to a group project or helped a colleague. Highlighting your teamwork skills will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, what a typical day looks like, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.