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- Tasks: Support students with personal, welfare, and disability-related issues through advice and guidance.
- Company: Join a dynamic team dedicated to enhancing student experiences in higher education.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive work environment.
- Why this job: Make a real impact on students' lives while developing your skills in a rewarding role.
- Qualifications: Experience in providing support and guidance; knowledge of inclusion and safeguarding is a plus.
- Other info: This role is perfect for those passionate about education and student welfare.
Student Welfare Advisor to Students within Higher Education
Birmingham, 3-Month Fixed Term Contract
Hybrid Working (2 days working from home)
Monday – Friday 8.30-5pm & 9-5.30pm & 9.30-6pm
Do you have experience supporting and guiding students, clients, or patients in need of advice, information, or help? Are you calm, collected, and reassuring? If so, we have the perfect opportunity for you!
About our role:
As a Student Welfare Advisor, you will have the knowledge and ability to provide advice, guidance, and information on personal, welfare, and disability-related issues to students at each stage of their learner pathway.
The role involves providing advice and guidance to Faculty and Business Support teams on supporting students to overcome personal barriers to learning. You will work closely with partner universities to provide a structured support system aligned with our policies and processes.
The working hours are Monday to Friday during business hours, with flexibility to cover up to 6pm once or twice per week.
Key responsibilities include:
- Delivering student welfare services such as one-to-one appointments, workshops, events, accommodation advice, funding/financial advice, and student health support, all within specified policies.
- Being part of the safeguarding team, assessing risks, and delivering staff training.
- Ensuring access to professional external support services, including counselling, learning, and disability support, and signposting students to external agencies when needed.
- Assessing and making safeguarding referrals, providing support, and assisting in emergency situations involving distressed students.
Candidate requirements:
- Ability to provide credible guidance and support to academic and professional services colleagues on sensitive student issues such as mental health, urgent incidents, fitness to study, sexual violence, forced marriage, and safeguarding.
- Proven experience in developing or implementing inclusive policies and practices within an organization.
- Experience in Higher Education is preferred but not essential.
- Experience embedding good practice into service delivery.
- Knowledge of child protection, adult at risk, Prevent legislation, benefits, and housing legislation is desirable.
- Up-to-date knowledge of inclusion, disability, and diversity legislation and frameworks.
Additional information:
This role supports students preparing for undergraduate study, working professionals, career changers, and anyone seeking access to higher education. We partner with universities to offer a range of courses from foundation programs to postgraduate degrees in various subject areas.
To apply, click the apply button below.
QA is an equal opportunity employer committed to diversity and inclusion. The successful candidate will be required to undertake a basic DBS check.
We look forward to hearing from you!
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Student Welfare Advisor employer: QA Ltd
Contact Detail:
QA Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Welfare Advisor
✨Tip Number 1
Familiarise yourself with the specific welfare services offered by universities. Understanding the resources available will help you demonstrate your knowledge during interviews and show that you're proactive about supporting students.
✨Tip Number 2
Network with current or former Student Welfare Advisors. They can provide insights into the role and share their experiences, which can be invaluable when preparing for your interview.
✨Tip Number 3
Stay updated on current issues affecting students in higher education, such as mental health trends and legislative changes. This knowledge will allow you to engage in meaningful discussions during your interview.
✨Tip Number 4
Prepare examples from your past experiences where you've successfully supported individuals in distressing situations. Being able to articulate these scenarios will showcase your suitability for the role.
We think you need these skills to ace Student Welfare Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting students or clients. Focus on any roles where you've provided guidance on personal or welfare issues, as this is crucial for the Student Welfare Advisor position.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to provide credible guidance on sensitive issues. Share specific examples of how you've supported individuals in distress and how you can contribute to the welfare services offered.
Highlight Relevant Skills: Clearly outline your skills related to safeguarding, risk assessment, and knowledge of inclusion and diversity legislation. These are key aspects of the role, so make sure they stand out in your application.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail and professionalism, which is essential for a role that involves advising students.
How to prepare for a job interview at QA Ltd
✨Show Your Empathy
As a Student Welfare Advisor, you'll be dealing with sensitive issues. Make sure to demonstrate your ability to empathise with students during the interview. Share examples of how you've supported individuals in distress and how you approached their situations with care and understanding.
✨Know the Legislation
Familiarise yourself with relevant legislation such as child protection, disability rights, and safeguarding laws. Being able to discuss these topics confidently will show that you are well-prepared and knowledgeable about the responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to assess a situation involving a distressed student. Practice articulating your thought process and the steps you would take to provide support, ensuring you highlight your problem-solving skills and calm demeanour.
✨Highlight Your Experience
Even if you don't have direct experience in higher education, emphasise any relevant experience you have in providing guidance or support in other settings. Discuss how those experiences have equipped you with the skills necessary for this role, such as communication, crisis management, and inclusivity.
