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- Tasks: Support students with personal, welfare, and disability-related issues through advice and guidance.
- Company: Join a dynamic team dedicated to enhancing student experiences in higher education.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive work environment.
- Why this job: Make a real impact on students' lives while developing your skills in a rewarding role.
- Qualifications: Experience in providing support and guidance; knowledge of inclusion and safeguarding is a plus.
- Other info: This role is perfect for those passionate about education and student welfare.
QA Ltd Birmingham, England, United Kingdom
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QA Ltd Birmingham, England, United Kingdom
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Join to apply for the Student Welfare Advisor role at QA Ltd
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Student Welfare Advisor to Students within Higher Education
Birmingham, 3-Month Fixed Term Contract
Hybrid Working (2 days working from home)
Monday – Friday 8.30-5pm & 9-5.30pm & 9.30-6pm
Do you have experience of supporting and guiding students or clients or patients in need of advice, information or help? Are you calm, collected and reassuring? If so, we have the perfect opportunity for you!
About our role: As Student Welfare Advisor you will have the knowledge & ability to provide advice, guidance and information on personal, predominantly welfare and disability related issues to students at each stage of the learner pathway.
Our role will also involve providing advice, guidance and information to Faculty and Business Support teams on supporting students to overcome personal barriers to learning, working closely our partner Universities to provide a structured system of support in line with our processes and policies.
Our role is Monday to Friday business hours with flexibility to cover up to 6pm once or twice per week.
Here’s a flavour of what’s involved: (click through to read the JD)
Responsible for the delivery of provision of student welfare services, including one
to-one appointments, workshops and events, accommodation advice and
support, funding/financial advice and student health advice (all advice to be
within specified policies), learning support and disability support.
To be a member of the safeguarding team, assessing risks and delivering training
to staff
Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.
Assessing and making Safeguarding referrals and providing appropriate support
and assistance providing an emergency service for students in immediate
distress.
Bring Your Experience
Ability to be a credible source of guidance & support to academic &
professional services colleagues on student issues that may evoke
concern and risk & duty of care e.g., mental health, urgent incidents,
fitness to study, sexual violence, forced marriage, safeguarding.
You will have a proven track record of developing and/or implementing inclusive
policy and practice in an organisational context.
Experience in working in Higher Education would be ideal but not essential.
Experience of developing and embedding good practice into service delivery.
Developing & embedding good practice into service delivery.
Some knowledge ranging from child protection, adult at risk and prevent legislation, state benefits, housing legislation would be ideal.
Up to date knowledge and experience of inclusion, disability and diversity legislation and frameworks.
#welfare
#studentwelfare
#mentalhealth
#studentsupport
#Birmingham
#Contract
#healthandsocialcare
What We\’ll Do For You!
A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how! Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
The successful candidate will be required to undertake the basic DBS Check
We look forward to hearing from you!
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Entry level
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Student Welfare Advisor employer: QA Ltd
Contact Detail:
QA Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Welfare Advisor
✨Tip Number 1
Familiarise yourself with the specific welfare services offered by universities. Understanding the resources available will help you demonstrate your knowledge during interviews and show that you're proactive about supporting students.
✨Tip Number 2
Network with current or former Student Welfare Advisors. They can provide insights into the role and share their experiences, which can be invaluable when preparing for your interview.
✨Tip Number 3
Stay updated on current issues affecting students in higher education, such as mental health trends and legislative changes. This knowledge will allow you to engage in meaningful discussions during your interview.
✨Tip Number 4
Prepare examples from your past experiences where you've successfully supported individuals in distressing situations. Being able to articulate these scenarios will showcase your suitability for the role.
We think you need these skills to ace Student Welfare Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting students or clients. Focus on any roles where you've provided guidance on personal or welfare issues, as this is crucial for the Student Welfare Advisor position.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to provide credible guidance on sensitive issues. Share specific examples of how you've supported individuals in distress and how you can contribute to the welfare services offered.
Highlight Relevant Skills: Clearly outline your skills related to safeguarding, risk assessment, and knowledge of inclusion and diversity legislation. These are key aspects of the role, so make sure they stand out in your application.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail and professionalism, which is essential for a role that involves advising students.
How to prepare for a job interview at QA Ltd
✨Show Your Empathy
As a Student Welfare Advisor, you'll be dealing with sensitive issues. Make sure to demonstrate your ability to empathise with students during the interview. Share examples of how you've supported individuals in distress and how you approached their situations with care and understanding.
✨Know the Legislation
Familiarise yourself with relevant legislation such as child protection, disability rights, and safeguarding laws. Being able to discuss these topics confidently will show that you are well-prepared and knowledgeable about the responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to assess a situation involving a distressed student. Practice articulating your thought process and the steps you would take to provide support, ensuring you highlight your problem-solving skills and calm demeanour.
✨Highlight Your Experience
Even if you don't have direct experience in higher education, emphasise any relevant experience you have in providing guidance or support in other settings. Discuss how those experiences have equipped you with the skills necessary for this role, such as communication, crisis management, and inclusivity.
