QA Ltd is seeking a Strategic Service Lead to own end-to-end client relationships and ensure successful delivery of learning solutions. You will lead a high-performing Service Delivery team, drive continuous improvement, and manage contractual obligations and KPIs.
The role emphasises stakeholder engagement, commercial awareness, and operational leadership to grow programme value and customer satisfaction. Strong governance, and a focus on profitability and liaison with CRDs and Sales are
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Strategic Learning Delivery Lead employer: QA Ltd
At QA, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 27 days of annual leave, private medical insurance, and dedicated training days, we empower our team to thrive while fostering an inclusive environment that celebrates diversity. Located in a dynamic sector, this role as a Commercial and Insights Analyst not only provides meaningful insights into business performance but also offers unique opportunities for personal and career development within the largest tech training company in the UK.
