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- Tasks: Manage and optimise our Salesforce platform while supporting users and enhancing business processes.
- Company: Join QA Ltd, the UK's largest tech training company, transforming skills for over 1 million learners.
- Benefits: Enjoy a full-time role with opportunities for professional growth and collaboration across departments.
- Why this job: Be part of a dynamic team driving efficiency and innovation in a fast-paced tech environment.
- Qualifications: 5+ years as a Salesforce Administrator, with strong technical skills and relevant certifications required.
- Other info: Work closely with cross-functional teams to deliver effective Salesforce solutions.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Senior Salesforce Administrator – QA Ltd
We are seeking a highly skilled and experienced Senior Salesforce Administrator to join our dynamic team. The ideal candidate will be responsible for the ongoing management, optimisation, and enhancement of our Salesforce platform. This role requires a deep ایش understanding of Salesforce best practices, strong technical skills, and the ability to collaborate with various departments to support business processes and drive efficiency.
Role Responsibilities
- Salesforce Administration: Manage and maintain the Salesforce platform, including user set‑up, profiles, roles, permissions, and security settings.
- Customisation and Configuration: Customise and configure Salesforce objects, fields, page layouts, record types, workflows, validation rules, and process builder to meet business requirements.
- User Support and Training: Provide support to Salesforce users, troubleshoot issues, and deliver training sessions to enhance user adoption and proficiency.
- Integration: Manage and support integrations between Salesforce and other business systems, ensuring seamless data flow and process automation.
- Reporting and Dashboards: Develop and maintain custom reports and dashboards to provide actionable insights and support data‑driven decision‑making.
- Release Management: Plan and execute Salesforce releases, including sandbox management, testing, and deployment of new features and enhancements.
- Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures.
- Collaboration: Work closely with cross‑functional teams, including Sales, Marketing, Customer Service and IT, to understand business needs and deliver effective Salesforce solutions.
Your Experience/Skills
- Minimum of 5 years of experience as a Salesforce Administrator, with at least 2 years in a senior or lead role.
- Salesforce Administrator (ADM 201) certification required. Additional Salesforce certifications are desirable.
- Proficiency in Salesforce configuration, customisation and administration. Experience with Salesforce integrations.
- Strong analytical and problem‑solving skills, with the ability to translate business requirements into technical solutions.
About QA
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest‑growing in the US, we partner with 96 % of the FTSE and most of the Fortune 500. We have served over 4 000 customers and 1 + million learners since 1985.
We believe skills alone aren’t enough but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort‑based modalities to apply skills at pace and at scale. Our unique end‑to‑end learning solution draws from deep expertise across apprenticeships and instructor‑led training, and self‑paced learning.
London, England, United Kingdom
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Senior Salesforce Administrator employer: QA Ltd
Contact Detail:
QA Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce Administrator
✨Tip Number 1
Familiarise yourself with the latest Salesforce features and updates. Being knowledgeable about recent enhancements can set you apart during discussions with our team, showing your commitment to staying current in the field.
✨Tip Number 2
Network with current Salesforce professionals and join relevant online communities. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised Salesforce in previous roles. Highlighting your hands-on experience with customisation and user support will demonstrate your capability to manage our platform effectively.
✨Tip Number 4
Showcase your collaboration skills by preparing to discuss how you've worked with cross-functional teams in the past. This role requires strong teamwork, so illustrating your ability to communicate and collaborate will be beneficial.
We think you need these skills to ace Senior Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Salesforce Administrator. Focus on your technical skills, certifications, and any specific projects that demonstrate your ability to manage and optimise Salesforce platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Salesforce and your understanding of QA Ltd's mission. Mention how your experience aligns with the role's responsibilities, particularly in user support, training, and collaboration with cross-functional teams.
Highlight Certifications: Clearly list your Salesforce Administrator (ADM 201) certification and any additional Salesforce certifications you hold. This will help demonstrate your qualifications and commitment to professional development.
Showcase Problem-Solving Skills: In your application, provide examples of how you've used your analytical skills to solve problems or improve processes in previous roles. This is crucial for a position that requires translating business needs into technical solutions.
How to prepare for a job interview at QA Ltd
✨Showcase Your Salesforce Expertise
Make sure to highlight your extensive experience with Salesforce, especially any specific projects or challenges you've tackled. Be prepared to discuss how you've optimised the platform in previous roles and the impact it had on business processes.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've approached complex issues in Salesforce administration. Discuss your analytical skills and how you've translated business requirements into effective technical solutions, as this is crucial for the role.
✨Emphasise Collaboration Experience
Since the role involves working closely with various departments, be ready to share experiences where you've successfully collaborated with teams like Sales, Marketing, or IT. Highlight how you gathered requirements and delivered effective Salesforce solutions.
✨Prepare for Technical Questions
Expect technical questions related to Salesforce configuration, customisation, and integration. Brush up on best practices and be ready to discuss specific tools or features you've used, such as process builder or validation rules.
