Schools and Community Engagement Officer in Glasgow

About the role:

We are looking for an individual to join our team in a hands‑on role that involves supporting QA to build a robust apprenticeship talent pipeline while addressing the digital skills gap in Scotland. As part of this role, you will be responsible for managing ambassadors, attending and hosting events, and collaborating with the marketing team on campaigns and external communications.

About The Role

About the role:

We are looking for an individual to join our team in a hands‑on role that involves supporting QA to build a robust apprenticeship talent pipeline while addressing the digital skills gap in Scotland. As part of this role, you will be responsible for managing ambassadors, attending and hosting events, and collaborating with the marketing team on campaigns and external communications.

The successful candidate will be tasked with establishing and managing sustainable partnerships with schools, community groups, and organizations that work directly with potential candidates. You will also be responsible for managing our schools and community events, capturing critical data that will help scale our return on investment and generate applications. If you are passionate about building strong relationships and have excellent communication skills, we would love to hear from you.

Key Responsibilities

• Travel to and from events is required for this role.
• Develop and manage key partnerships with schools, community groups, and organizations that work directly with young people and potential candidates.
• Recruit and Coordinate Scotland’s Apprenticeship Ambassador Volunteers and serve as the primary point of contact for Apprenticeship Ambassadors in Scotland.
• Manage the Ambassador volunteer system including adding events, managing attendance and admisitering rewards and expenses.
• Travel to and from events is required for this role.
• Develop and manage key partnerships with schools, community groups, and organizations that work directly with young people and potential candidates.
• Recruit and Coordinate Scotland’s Apprenticeship Ambassador Volunteers and serve as the primary point of contact for Apprenticeship Ambassadors in Scotland.
• Manage the Ambassador volunteer system including adding events, managing attendance and admisitering rewards and expenses.
• Managing event request from partner organisations and allocating these to apprenticeship ambassadors in Scotland and, at times, for England teams.
• Attend schools and community events to promote QA apprenticeships and generate applications.
• Work closely with the Scotland Marketing and Recruitment Managers to identify areas hard to recruit and creating workshops to recruit diverse ‘ready now’ candidates.
• With operational support manage all QA Scotland events.
• Implement and deliver the new Tech for Futures and EduQate engagement Programmes which tailors QA, s programmes to specifics schools across Scotland to support building a diverse talent pipeline.
• Work closely with the Ambassador Programme Manager and Ambassadors, producing relevant and engaging content for social media and marketing campaigns to attract candidates.
• Collaborate with the marketing team to produce and update an introductory toolkit that includes emails, presentations, and marketing materials necessary to engage with educational institutions and events.
• Coordinate the preparation of exhibition stands, marketing materials, and IT requirements for each event.
• Provide reports on the success and outcomes of each event to the marketing team, including the number of potential candidates, leads, potential employers, and future events
• Maintain a positive and professional representation of QA as the leader in IT and business in all interactions.
• Obtain appropriate permissions from relevant parties to gather and share pictures and comments of events and activities for marketing purposes.
• Compile and process data on all marketing leads, education/youth contacts, and candidate referrals and potentials, in compliance with all data protection and ISO27001 policies.
• Adhere to all Company policies, including, but not limited to Health and Safety policy, IT User policy and Anti–Bribery policy.
• Fulfill any additional tasks assigned by your line manager or senior staff.

About You

• Experience of delivering presentations and workshops to small and large groups
• Proven track record of developing contacts and activity with a client base
• Confident IT skills including excellent PowerPoint, excel and database skills and sound understanding of social media
• Self‑motivated and able to work on their own initiative remotely
• Strong telephone skills
• Excellent organisational skills, planning and attention to detail
• A positive, engaging and encouraging personality
• Ability to work in a fast‑paced and high energy team environment
• A highly organised individual with the ability to manage a diverse workload with sometimes short or competing timelines.
• Ability to plan, prioritise and coordinate workloads to achieve goals.
• Able to take the lead on projects which involve input across multiple internal teams and third parties to deliver work streams typically spanning up to 3‑6‑months.
• Great communication skills, able to build effective and efficient working relationships with a variety of stakeholders (internally and externally) to persuade and influence.
• Passionate about working with young people and volunteers.
• Deadline‑focused with the ability to effectively manage your time and workload.
• Innovation in mind, the ability to create bespoke solutions to attract young people to QA Apprenticeships.
• Having the ability to engage with young people and understand issues affecting them.
• Full UK driving licence and access to a reliable vehicle are essential, as this role requires regular travel to events and partner locations across Scotland, often multiple times per week.

Your Knowledge

• Knowledge of the early‑careers sector
• Knowledge of the education landscape in Scotland.
• Understanding issues around safeguarding and child protection.
• Experience of coordinating projects or people.
• Understand how to establish and manage effective key partnerships with schools.
• Good insight into social media platforms and content creation.

Your Qualifications

Marketing / Community Learning and Development Qualification is desirable but not essential.

What You'll Bring To QA

• Willing to undertake a DBS check prior to formal start date being confirmed (due to work within apprenticeships division)
• Can‑do attitude
• Self‑motivated
• Young people in mind always.

About Us

Wellbeing & benefits

Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

• 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
• Holiday Buying scheme
• Medicash plan, Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2 Charity days per year
• Pension Scheme
• Early Friday Finish at 4pm

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too!

You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world‑class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

A Little About QA

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our

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