AI Commercial Product Manager

AI Commercial Product Manager

About The Role

Location:

London, hybrid (1-2 days per week onsite)

Your Role

The AI Product Manager is responsible for researching, validating, and supporting the launch of new AI learning product opportunities across QA, with particular focus on commercial performance This is a matrix role which requires very close collaborative working with Portfolio Directors and Curriculum Managers, who hold primary ownership of product strategy and development in each portfolio. Through market intelligence, customer insight, competitor analysis, and product discovery, the role identifies commercially viable opportunities and translates them into well-defined product propositions ready for development and launch. Collaborating with Sales, Marketing, Delivery, Vendor Partners, and Subject Matter Experts, the AI Product Manager acts as the bridge between market demand, product development, and Go To Market teams, helping to bring scalable, outcome-focused AI learning solutions to market while continuously monitoring product performance and identifying opportunities for enhancement and expansion.

Key Responsibilities

As the AI Product Manager you will:

• Identify new and changing AI learning opportunities across technologies, roles, industries, and business functions.
• Understand customer buying trends and future skills requirements.
• Analyse competitor offerings, pricing, positioning, and product strategies.
• Evaluate the commercial feasibility of new AI programmes across QA learning, apprenticeships and digital modalities before investment, with particular focus on cross-cutting and multi-portfolio opportunities
• Support development of partnerships with new AI vendors.
• Ensure the portfolio remains aligned to industry trends and emerging customer demand.
• Continuously monitor the AI market for new technologies, platforms, and industry developments.
• Track market adoption of emerging AI technologies including foundation models, AI engineering frameworks, agentic AI, multimodal AI, and enterprise AI platforms.
• Produce regular market intelligence reports to influence portfolio direction.
• Create compelling propositions, with clearly defined audiences and channels, working closely with Sales and Marketing to land successfully with clients

Your Experience

Essential Experience

• Experience in Product Management, Portfolio Management, Product Marketing, or a related commercial role.
• Proven ability to identify market opportunities and translate customer needs into successful products or services.
• Experience conducting market research, competitor analysis, and customer discovery to inform product strategy.
• Demonstrable experience building business cases and assessing the commercial viability of new products or initiatives.
• Strong understanding of product lifecycle management, from concept through to launch and continuous improvement.
• Experience working with cross-functional teams including Sales, Marketing, Delivery, Subject Matter Experts, and senior stakeholders.
• Ability to analyse market trends, customer feedback, and performance data to support product decisions.
• Strong commercial awareness with an understanding of revenue growth, profitability, and return on investment.
• Excellent communication, stakeholder management, and presentation skills.
• Highly organised with the ability to manage multiple priorities in a fast-paced, evolving environment.

Desirable Experience

• Experience within Learning & Development, Technical Training, EdTech, or professional skills development.
• Knowledge of the AI landscape, including Generative AI, Large Language Models (LLMs), AI productivity tools, AI engineering, or Agentic AI.
• Experience working with enterprise AI platforms such as Microsoft Copilot, ChatGPT Enterprise, Claude, Gemini, AWS Bedrock, or Azure AI.
• Experience developing products targeted at specific industries, job functions, or technology domains.
• Familiarity with cloud technologies such as AWS, Microsoft Azure, or Google Cloud.
• Experience working with technology vendors or strategic partners.
• Experience supporting go-to-market activities, product launches, and sales enablement.

About Us

Wellbeing & benefits

• 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays
• Holiday Buying scheme
• Medicash plan, Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2 Charity days per year
• Pension Scheme
• Early Friday Finishat 4pm

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too! You’ll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you’ll get3 training days/year to do this). You can also delve deep into ourworld-class digital learning content on a variety of tech and business topics. Orperhaps you’d like toenrolon aDegreeorMasters programmeto enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As aDisability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A Little About QA

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training,Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/