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- Tasks: Support and improve transport management systems while learning on the job.
- Company: Join John G Russell, a forward-thinking company with a focus on innovation.
- Benefits: Earn £25,000, enjoy employee discounts, and secure a pension scheme.
- Why this job: Kickstart your IT career with hands-on experience and a nationally recognised qualification.
- Qualifications: Attention to detail, great communication skills, and a passion for customer service.
- Other info: Receive dedicated support from a skills coach and mentor throughout your apprenticeship.
The predicted salary is between 800 - 1400 £ per month.
Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you’ll be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up!
The Software Apprentice will support the delivery, maintenance and improvement of our Transport Management Systems (TMS), fleet tracking tools and customer information services across the group. They will assist with day-to-day system support, help the business resolve issues, and contribute to continuous improvement activities. This role is ideal for someone early in their IT/systems career who is analytically minded, eager to learn, and keen to develop knowledge of transport operations and business systems.
What’s involved?
- Provide 1st and 2nd line support for transport management systems and supporting applications
- Troubleshoot system issues and escalate more complex problems to senior analysts
- Assist in maintaining data integrity, including basic data checks, updates and validation
- Assist with team workshops focused on system and process improvements, including preparing materials, gathering insights, and capturing actions
- Support the analysis of existing business processes to identify simplification or automation opportunities
- Help document processes, system changes and user guides
- Contribute to system improvement or implementation activities as part of the project framework
- Work with IT colleagues on small-scale hardware, software or integration tasks
What do they need from you?
- Excellent attention to detail
- Great communicators who listen to and understand our customers
- Team players with a genuine passion for delivering amazing customer service
- Fast-paced learners who enjoy variety and can embrace change
Salary: £25,000 per annum
Working hours: Monday to Friday, 9am - 5pm
Benefits: Pension scheme, Employee discounts
Future prospects: You will have the chance to continue to develop through the company and progress within your role.
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Software Apprentice employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Apprentice
✨Tip Number 1
Get to know the company! Research John G Russell and their Transport Management Systems. Understanding their values and operations will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Software Apprentice, you'll need to be a great communicator. Try role-playing common interview questions with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be in the running for that £100 Love2Shop voucher if you apply before the deadline!
We think you need these skills to ace Software Apprentice
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Mention why you're excited about becoming a Software Apprentice and how it aligns with your career goals. A little passion goes a long way!
Tailor Your Application: Make sure to customise your application to highlight your skills and experiences that match the job description. We want to know how you can contribute to our team and support our Transport Management Systems.
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points if necessary to make your application easy to read. We appreciate good communication, so show us you can express your thoughts effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re in the running for that £100 Love2Shop voucher. Get your application in before the deadline!
How to prepare for a job interview at QA Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of Transport Management Systems and the role you'll be playing. Brush up on key terms and concepts related to IT support and data integrity. This will show your enthusiasm and readiness to dive into the role.
✨Show Off Your Communication Skills
Since great communication is key for this position, practice explaining technical concepts in simple terms. Think about how you would describe a system issue to someone without a tech background. This will demonstrate your ability to connect with customers and team members alike.
✨Be Ready to Problem-Solve
Prepare for scenario-based questions where you might need to troubleshoot a system issue. Think through common problems that could arise in transport management systems and how you would approach resolving them. This will highlight your analytical mindset and eagerness to learn.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or ongoing projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it leaves a positive impression!
