Senior Technical Learning Specialist

Location: Hybrid – Virtual delivery with requirement to deliver from QA centres and client sites.

Your Role: As an expert in Enterprise Architecture, you will deliver innovative, high-quality training in TOGAF®, ArchiMate®, Enterprise Architecture, Operating Model Design, and Architecture Governance to a wide range of clients. You will enable learners to apply architecture principles and frameworks effectively within real-world organisational environments. In addition to training delivery, you will support the design and development of innovative learning solutions, helping organisations build architecture capability and align business and technology strategies. You will maintain high learner satisfaction, contribute as a subject matter expert, and collaborate across teams to support continuous improvement and business goals. With strong expertise in Enterprise Architecture frameworks, TOGAF, ArchiMate, architecture governance, business architecture, and digital transformation, you will remain current with industry trends and best practices through ongoing professional development.

Key Responsibilities:

• Training Delivery: Deliver high quality and engaging training in line with policies, industry standards and regulatory requirements.
• Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve ‘Meeting Expectations’ in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback.
• Design & Development: Lead the design, development, and delivery of tailored learning programmes. Develop new innovative, engaging training courses.
• Client Engagement: Capably engage with clients to understand their business needs and identify appropriate learning solutions.
• Communication and Teaching: Excellent presentation, facilitation, and coaching skills, with the ability to deliver complex architecture concepts in an engaging and practical manner.
• Enterprise Architecture Expertise: Proven knowledge and practical application of TOGAF®, ArchiMate®, architecture repositories, capability-based planning, and architecture governance.
• Architecture Delivery: Experience developing and delivering enterprise architecture initiatives, operating models, target state architectures, and transformation roadmaps.
• Business and Technology Alignment: Strong understanding of business architecture, application architecture, data architecture, and technology architecture, with the ability to align strategic objectives to technology outcomes.
• Industry Knowledge: Familiarity with cloud platforms, digital transformation programmes, and modern architectural practices.
• Stakeholder Management: Ability to engage senior stakeholders, facilitate architecture discussions, and communicate recommendations effectively.

Your Experience:

• Experienced in training, mentoring, or teaching technical content to professionals or students.
• TOGAF and/or ArchiMate certification, experience delivering architecture training, mentoring, or coaching professionals.
• 3+ years of experience in data systems or research.
• Teaching qualification or willingness to work towards one.

About Us:

Wellbeing & benefits: 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays, Holiday Buying scheme, Medicash plan, Wellhub, Cycle to Work scheme, Private Medical Insurance at corporate rates, Employee Assistance Programme, Employee Discounts Benefit Hub, 3 Development days, 2 Charity days per year, Pension Scheme, Early Friday Finish at 4pm.

Personal growth: Learning and opportunity is at the core of what we do - and that applies to you too! You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Our people: We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A little about QA: At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission: We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.