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- Tasks: Support daily operations and deliver excellent customer service in a fast-paced environment.
- Company: Join Speedy Freight Glasgow, a dynamic team focused on growth and support.
- Benefits: Earn while you learn with a recognised qualification and no weekend work!
- Why this job: Kickstart your career with hands-on experience and dedicated mentorship.
- Qualifications: Strong communication skills, willingness to learn, and a driving licence are essential.
- Other info: Enjoy a supportive environment with opportunities for career development.
The predicted salary is between 800 - 1120 £ per month.
Speedy Freight Glasgow is seeking a motivated and enthusiastic apprentice to join our dynamic team. This role is ideal for someone keen to start their career within a fast‑paced, supportive environment while working towards a recognised qualification.
As an apprentice, you will support daily operations, deliver excellent customer service, and develop expertise across our systems and processes.
Responsibilities:- First point of contact to provide logistics support and after sales service to customers via phone and email, updating the CRM database with all interactions.
- Input data into in house IT systems, including the CRM database and HubSpot, ensuring all information is accurate and up to date.
- Liaise with the driver network by phone and email to prioritise consignments and record all updates in the Traffic Management System (TMS).
- Become a systems expert on TMS.
- Maintain and organise office online filing and information systems across the intranet and SharePoint.
- Manage and monitor company email inboxes, including individual mailboxes, ensuring timely responses and task allocation.
- Carry out additional ad hoc tasks as required to support daily operations.
- Confident with strong communication skills both verbally and written.
- Comfortable with numbers.
- Good customer service skills.
- Willingness to learn.
- Driving licence and own vehicle (essential).
Working hours: 35 hours per week, Monday to Friday, 9am – 5pm with 1 hour break for lunch.
Benefits: Ability to learn and grow within a supportive environment. Opportunity to gain a formal qualification. No weekend work!
Future prospects: Upon successful completion of MA, there will be opportunity to grow and develop within the organisation.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Digital Support Apprentice in Orchard Park employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprentice in Orchard Park
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Speedy Freight Glasgow. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your skills align with the role of Digital Support Apprentice. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Show off your communication skills! Since this role involves customer service, be ready to demonstrate your ability to communicate clearly and effectively. Use examples from past experiences where you've successfully helped someone or resolved an issue.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Digital Support Apprentice in Orchard Park
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion shine through in your application! We want to see that you're excited about starting your career with us and eager to learn. A bit of personality can go a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role. Mention your communication skills and any experience you have with customer service or IT systems, as these are key for us.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at QA Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Digital Support Apprentice role. Familiarise yourself with the responsibilities listed in the job description, such as providing logistics support and managing customer interactions. This will help you demonstrate your enthusiasm and readiness to take on the tasks expected of you.
✨Show Off Your Communication Skills
Since strong communication skills are essential for this position, prepare examples of how you've effectively communicated in previous roles or experiences. Whether it's handling customer queries or liaising with team members, be ready to share specific instances that highlight your ability to convey information clearly and professionally.
✨Demonstrate Your Willingness to Learn
As an apprentice, showing a genuine eagerness to learn is crucial. Think about times when you've taken the initiative to learn something new, whether it’s through coursework, hobbies, or past jobs. Be prepared to discuss how you plan to grow within the company and what skills you’re excited to develop.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with questions for your interviewers. Ask about the training process, the team you'll be working with, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.