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- Tasks: Support daily operations with admin tasks and clear communication while learning on the job.
- Company: Join a dynamic team at TPMG, a fast-growing company in the engineering sector.
- Benefits: Enjoy a competitive salary, casual dress, company events, and mentoring programmes.
- Why this job: Gain real experience and a nationally recognised qualification while kickstarting your career.
- Qualifications: Organised, reliable, and eager to learn; computer literacy is a plus.
- Other info: 90% of apprentices secure permanent roles after completing their training.
The predicted salary is between 800 - 1200 £ per month.
About TPMG Founded in 2018 by a team with over 100 years of combined industry experience, TPMG brings expert knowledge and innovative thinking to solve complex offshore, onsite, pipeline, process, and engineering challenges.
About the role We're looking for an organised and motivated apprentice to support our day-to-day operations. You'll help keep the office running smoothly through admin support and clear communication, while gaining real experience in a growing, fast-moving business. This is a paid apprenticeship and a great opportunity for someone who's organised, reliable, and keen to learn and grow with the company.
You will learn to:
- Be a first responder to incoming calls from clients and act as first response for the office email ticketing system on Microsoft Outlook. This will involve triaging phone calls and ticketed emails to the relevant team member.
- Provide support with financial processes including creating invoices, raising POs and ensuring payments are processed in a timely manner to ensure smooth cash flow. You will receive full training to become a superuser on Xero - accounts software.
- Maintain and organise the digital filing system on their internal bespoke filing system.
- Input, maintain and update spreadsheet databases on Microsoft Excel to ensure all information is up to date covering PPE management and procurement.
- Play an active role in helping install new CRM system and HR software in the future.
- Collaborate and communicate with team members to process documents in a timely manner to ensure workflow.
Desirable skills:
- Computer literate - comfortable using Microsoft Office.
- Organised and able to prioritise tasks without getting overwhelmed.
- Confident communicating with others - this could be in person, via email or on the phone.
- Able to work independently but also enjoy being part of a team.
- Confident, enthusiastic, and genuinely keen to learn and develop.
Salary: £18,000 per annum.
Working hours: Monday to Friday, 8am - 5pm.
Benefits:
- Casual dress.
- Company events.
- Company pension.
- Employee mentoring programme.
- Free on-site parking.
- Life insurance.
- Private dental and medical insurance.
- Sick pay.
Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Digital Support Apprentice. Job in Kilmarnock Education & Training Jobs employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprentice. Job in Kilmarnock Education & Training Jobs
✨Tip Number 1
Get to know the company! Research TPMG and understand their values and operations. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be handling calls and emails, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed tasks or projects in the past. This could be anything from school projects to personal hobbies—just make sure it highlights your ability to stay organised under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Digital Support Apprentice. Job in Kilmarnock Education & Training Jobs
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to our team, so don’t be shy about showcasing your organisational skills and enthusiasm!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see your potential.
Show Your Enthusiasm: Let your passion shine through! We’re looking for someone who’s genuinely keen to learn and grow. A little enthusiasm can go a long way in making your application stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at QA Limited
✨Know the Company Inside Out
Before your interview, take some time to research TPMG. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Off Your Organisational Skills
As a Digital Support Apprentice, being organised is key. Prepare examples of how you've managed tasks or projects in the past. Bring up specific instances where your organisational skills made a difference, whether in school or previous jobs.
✨Practice Your Communication Skills
Since you'll be the first point of contact for clients, practice clear and confident communication. Role-play common scenarios with a friend or family member, focusing on how you would handle phone calls and emails professionally.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the role or the company culture. This shows that you're engaged and eager to learn more about how you can contribute to TPMG's success.
