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- Tasks: Support daily IT operations and enhance technology across the business.
- Company: Join BuildStore, the UK's leading provider for self-builders and home improvers.
- Benefits: Hybrid working, mentorship, and opportunities for career progression.
- Other info: 90% of apprentices secure permanent roles after completion.
- Why this job: Gain hands-on experience while studying for a nationally recognised qualification.
- Qualifications: Passion for tech, strong communication skills, and willingness to learn.
The predicted salary is between 19050 - 19050 £ per year.
About BuildStore: BuildStore is the UK’s leading provider of services and products for self-builders, renovators, and home improvers. From funding solutions to project management support, we’re dedicated to helping people create their dream homes. Our success relies on strong digital systems and responsive IT support — and we’re looking for a motivated ICT apprentice to help manage and enhance our technology across the business.
About the role: As an IT Apprentice, you’ll play a key role in supporting the daily operations of BuildStore IT department. Working closely with the IT Manager, you’ll gain hands-on experience maintaining systems, resolving technical issues, and supporting ongoing IT projects. You’ll study towards a nationally recognised qualification while developing practical, workplace-ready skills.
Responsibilities
- Provide first-line technical support to internal users across the business.
- Assist with installing, configuring, and maintaining hardware, software, and network devices.
- Support the management of servers, cloud systems, and user access controls.
- Monitor and maintain IT systems performance, backups, and security.
- Log and document IT issues, resolutions, and system updates.
- Support IT improvement projects and technology rollouts.
- Help enforce data protection, cybersecurity, and compliance standards.
- Liaise with suppliers and external service providers when required.
- Deliver excellent internal customer service and clear communication.
- Manage and maintain the support ticket desk.
You will need the following skills:
- A genuine passion for technology and IT problem-solving.
- Strong communication and teamwork skills.
- Good organisation and attention to detail.
- Familiarity with Microsoft Office and Windows systems.
- Willingness to learn and develop technical skills.
Salary: £19,050 per annum.
Working hours: 30 hours per week, Monday to Thursday, 9am - 4:30pm, Friday 9am - 1pm.
Benefits:
- Hybrid working (office Monday to Thursday, home on Fridays).
- Mentorship and hands-on experience with a professional IT team.
- Opportunities for progression within BuildStore after completion.
- Friendly, supportive work environment.
- Free on-site parking and accessible public transport links.
Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
IT Technician Apprentice employer: QA Limited
Contact Detail:
QA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician Apprentice
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend tech meetups, or join online forums. You never know who might have a lead on an apprenticeship or can give you insider tips.
✨Tip Number 2
Show off your passion for tech! When you get the chance to chat with potential employers, share your personal projects or any tech-related hobbies. It’s a great way to demonstrate your enthusiasm and commitment.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock interviews with friends or family. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for motivated individuals like you. Plus, it’s a straightforward way to ensure your application gets noticed by the right people.
We think you need these skills to ace IT Technician Apprentice
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology! In your application, mention any personal projects or experiences that highlight your love for IT and problem-solving. This will help us understand why you're the perfect fit for our team.
Tailor Your Application: Make sure to customise your application to reflect the skills and responsibilities mentioned in the job description. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing relevant experiences!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at QA Limited
✨Know Your Tech Basics
Brush up on your understanding of common IT concepts and tools, especially those mentioned in the job description. Familiarity with Microsoft Office and Windows systems is crucial, so be ready to discuss how you've used them in the past.
✨Show Your Passion for IT
During the interview, express your genuine enthusiasm for technology and problem-solving. Share examples of how you've tackled tech challenges before, whether in school projects or personal experiences, to demonstrate your commitment to the field.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-world IT issues. Think about potential scenarios you might face as an IT Technician Apprentice and how you would approach them. This shows you're proactive and ready to learn.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the role or the company. This not only shows your interest but also helps you gauge if BuildStore is the right fit for you. Consider asking about their current IT projects or team dynamics.